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Improve Conversions and Security

The PSD2 deadline for compliance with strong customer authentication (SCA) is here. But in 2019 global checkout abandonment was 70%, with $4.6 trillion lost in sales. All players in the payment value chain need to enable secure yet frictionless payments experiences to remain compliant and address this challenge. A strong SCA exemptions strategy can achieve this.

 
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SCA Intro

SCA and Exemptions for Issuing Banks

Issuing banks are the last party in the payments value chain. Final approval of any requested SCA exemption, and the associated liability, demand excellent TRA and fraud scoring.  

  • Achieve compliance with PSD2 SCA for CNP transactions, including instant payments
  • Leverage enterprise-wide fraud vector inputs to TRA and scoring 
  • Integrate with your access control server to successfully apply exemptions

Succeed in your bank's SCA implementation >

Swedbank Goes Beyond SCA to Protect Customers

Swedbank looked to ACI Worldwide to help modernize its fraud management solutions and create a competitive differentiator from the challenges of PSD2 and SCA.

Read the full case study View all case studies

SCA and Exemptions for Acquirers

Achieve TRA compliance by the deadline to avoid the risk of loss of license, fines or designation as a non-compliant party, and having a halt placed on business. 

  • Achieve compliance with Article 18 for TRA
  • Support 3D Secure 2.X for merchants and PSP customers
  • Provide value-added merchant services to manage exemptions as a competitive differentiator
  • Leverage behavioral biometrics and other vectors from digital channels for a combined possession and inherence approach
  • Allow for more sophisticated rules, adaptive machine learning models and better investigation to reduce false positive rates with authentication strategies and messages in a single solution

Achieve acquiring success under the new SCA technical standards >

Acquiring Point of Sale processing
SCA for Merchants

SCA and Exemptions for Merchants

While merchants no longer directly control authentication, continued control of your fraud rates and active negotiation of an SCA exemptions strategy with your acquirer is critical.

  • Continue fraud screening to keep control of fraud and secure exemptions
  • Determine the exemptions you want and actively engage with your acquirer
  • Monitor your acquirer’s adherence to TRA fraud metrics
  • Maintain the freedom to switch acquirers and re-route transactions

Understand and manage the complexities of merchant SCA implementation >

SCA and Exemptions for PSPs

With payments complexity increasing, PSPs need to provide merchant customers with the services and technology to manage exemptions effectively, and access to multiple acquirers to explore and form new relationships. 

  • Offer robust fraud screening capabilities to your merchants
  • Understand the exemption options open to your merchants and ensure you can support them
  • Support 3D Secure 2 with a fallback option to 3DS 1
  • Enable merchants to switch acquirers, route transactions to acquirers with the best fraud levels and negotiate acquiring services

Provide merchant customers with services and technology to effectively manage exemptions >

PSP 3x Conversion case study image

Elevate Your Customer Experience

Actively Manage SCA Exemptions and Protect Your Profits

When it comes to strong customer authentication (SCA), there is more to tackle than compliance — customer relationships and business profitability are at stake and you must keep control of your risk exposure.

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Five-Step Guide to Conquering SCA Compliance

See how you can thrive post PSD2 and turn SCA compliance into a competitive differentiator.

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Driving Business Under SCA

With SCA presenting a unique opportunity for merchants and PSPs to gain a new level of control over their customer experience, the time is now to take charge. Use this webinar to optimize how your customers are treated and your business is managed.

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