Chargeback Protection and Management
Improve Profitability With Advanced Chargeback Protection
Solve the issues of increased costs and refunded transaction fees caused by chargebacks with ACI’s advanced chargeback management solution for merchants
The Challenge With Chargebacks
Chargebacks are the bane of every merchant’s existence, requiring them to pay extensive fees and cover administrative and management costs — all on top of the direct cost of a refunded transaction. Fraud further increases the risk and consequences of chargebacks.
These exorbitant rates pose a direct threat to profit margins; merchants can raise the price of goods and services in an attempt to recoup costs, but this comes at the risk of alienating consumers. Part of ACI Fraud Management, ACI’s chargeback management solution solves these challenges for merchants.
The Cost of Fraud Loss
every $1 of fraud loss now costs U.S. retail and ecommerce merchants $3.75, compared to $3.60 in 2021 and $3.36 in 2020*
Eliminate the Complexity of Chargeback Management
Our chargeback indemnification service utilizes a trusted team of specialists to provide comprehensive chargeback protection and fraud strategies to offer merchants peace of mind.
Eliminate Expenses
Zero fraud chargeback expenses, volume transactional fees or manual review expenses
Control Costs
Reduced fraud operational costs and fraud chargeback losses
Ensure Performance
Consistent performance during peak sales without the need for additional resources
Simplify Vendor Management
Manage a single contract as opposed to contracts for multiple vendors
Scale and Support
Agility and scalability to support multiple geographic regions and quickly deploy to new territories
Convert More Customers
Fewer false positives and increased conversions and revenue
Satisfy Customers
Increased customer satisfaction and longer-term customer loyalty
Protection along the entire payments journey
End-to-End Protection
ACI Worldwide delivers fraud management capabilities that allow merchants to manage and protect the full lifecycle of payments.