grocery

In-Aisle and Online Grocery Payments

Deliver speed and convenience with safe, frictionless omni-channel payments

Meeting grocery shoppers’ expectations
at the store and beyond

Our latest research shows that 64% of grocery shoppers are now omni-channel customers, regularly using a combination of physical and digital channels to buy their groceries.

Enable grocery shoppers to browse and buy on their own terms

Support a variety of customer journeys, whether in-store, online or via mobile

Offer speed, choice and convenience in aisles and at checkout

Deliver a consistent brand experience and superior customer service

Engage with a Solution That’s Tailored for grocery Needs

ACI omni-commerce awarded “best checkout experience” in the future digital awards 2021 fintech & payments

Update legacy systems

Sell more, lose less and stay in control with a unified experience across all grocery channels

New payment options

Meet customer demand for online and mobile payments, click and collect or curbside collection

Reap ongoing savings

Reduce fees and processing costs with least cost payments transaction routing

Innovate with ease

View transaction trends, build customer profiles and support an array of payment methods

Digitize with new payment options

The COVID-19 pandemic has driven a huge boost in online grocery sales, and the demand for digital payment options has never been higher.

  • Delight customers with in-app payments, mPOS, self-serve kiosks, endless aisle and queue-busting payment technologies
  • Enable alternative payment options through the ACI eCommerce gateway, part of the ACI Secure eCommerce solution

Secure customer data

Protect your brand with world-class, omni-channel security that keeps shoppers safer throughout the shopping and payments process.

  • Take control with merchant omni-tokens that protect data across all grocery in-store and online payment channels
  • Gain the flexibility you need for management and reporting
  • Add powerful point-to-point encryption capabilities to protect customer data in flight, throughout the payment process
A person pays for their purchase by tapping their wireless credit card chip to the payment kiosk.
A point of view shot from inside a shopping cart

Stay flexible and in control through multi-acquiring

85% of merchants deploying a multi-acquiring strategy have improved conversions, according to our recent research.

  • Access local and cross-border acquirers through a simple integration to an independent eCommerce gateway, whether you operate domestically or internationally
  • Route transactions to the acquirers best suited to your business and location
  • Retry declined transactions without making further demands on your customers

Manage the costs of fraud

Limit the rising impact of fraud and stay one step ahead of fraudsters looking to take advantage of new payment channels.

  • Support your online sales with multilayered fraud prevention capabilities
  • Enable business growth while reducing fraud and chargebacks
  • Control fraud rates to gain exemptions under strong customer authentication
  • Protect shoppers from new and growing patterns of COVID-19-related online payments fraud

Stay one step ahead with Pandemic-Driven Patterns of eCommerce Fraud

A screenshot of a shopping cart icon on a phone.

Working with ACI

Dedicated to your success

ACI Worldwide offers a host of services to ensure you get the most from your solution. Our dedicated, expert teams are designed to help speed your implementation, get you the latest product news and updates, and provide 24×7 technical support.

Peace of mind

Gain fast, reliable answers based upon deep knowledge of your solution

Flexibility

Choose the right level of support for your organization’s needs

Comprehensive support

Benefit from an always-on help desk and proactive account team

Peer learning

Collaborate, network and share ideas with fellow customers and ACI advisors with ACI’s user group program