Improve Your Operational Efficiency with Robotic Process Automation
Automate fraud detection with the RPA capability within ACI Fraud Management. RPA tools allow businesses to automatically respond to data, events and interactions to process transactions, trigger customer outreach or communicate with other digital systems. RPA capabilities improve operational efficiency to help you stay ahead of the newest attacks in real time, ensuring deeper fraud strategy coverage to reduce fraud losses and improve the customer experience.Contact Sales
Eliminate Human Error
Reduce the need for human intervention and diligently apply policies, rules, operational workflows and frameworks to eliminate errors.
Improve Operational Efficiency and Response Time
Automated and context-oriented two-way communications solutions reduce reaction times to fraudulent situations and improve the customer experience in a cost-effective way.
Process at a Greater Velocity
RPA covers all consumer interactions more closely, in real time, across the enterprise faster than any human.
Combat Fraud More Effectively
Fraudsters are continuously developing new fraud schemes to bypass risk controls. Mitigate these potential fraud risks by enhancing ACI Fraud Management with RPA and improve operational efficiency and productivity.
- Automate current processes to identify and respond to vulnerabilities and emerging fraudulent activities
- Reduce human error by limiting human interaction when dealing with critical response processes
- Increase the speed of searching for anomalies in the current high-volume transaction scenario
- Strengthen your internal programs while complying with the regulators
Automate Around Third-Party Intelligence
As part of ACI Fraud Management, RPA can be combined and connected with your existing partners or ACI Worldwide’s verified solution partners.
- Integrate with leading partners that automate their real-time behavioral assessments to identify a wide range of cyber threats without disrupting the user experience
- Combine RPA with third-party intelligence to protect customers from online and mobile banking fraud such as account takeover
- Improve relationships with customers by actively protecting their assets
Improve Customer Centricity
By establishing the proper criteria for the customer base and business needs, RPA can reduce temporary blocks and deliver more accurate responses.
- Deliver fast, accurate responses to ensure genuine transactions are approved
- Respond in real time to keep customers safe even while using new and alternative payment methods
- Reduce temporary blocks to avoid poor customer experience
Make SCA Exemptions a Business Differentiator
RPA empowers the highest efficiency when delivering 3DS 2.0 and SCA in Europe enabling a consumer-centric approach through automation. Reach minimum risk while delivering the best customer experience.
- React immediately to emerging fraud trends
- Adapt fraud management strategies by learned behaviors and preferences
- Reduce processing strain on internal resources
- Minimize maintenance and system downtime