Robotic Process Automation

Automate Repetitive Tasks and Reduce Fraud Losses

Automate fraud detection with the Robotic Process Automation capability within ACI Fraud Management. Respond to data, events and interactions to process transactions, trigger customer outreach or communicate with other digital systems

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Eliminate Human Error
Reduce the need for human intervention and diligently apply policies, rules, operational workflows and frameworks to eliminate errors.

Improve Response Time
Automated and context-oriented two-way communications reduce reaction times to fraudulent situations and improve customer experience in a cost-effective way.

Increase Process Velocity
RPA covers all payment transactions more closely, in real time, across the enterprise faster than any human.

Combat Fraud More Effectively

Fraudsters are continuously developing new fraud schemes to bypass risk controls. Mitigate these potential fraud risks by enhancing ACI Fraud Management with Robotic Process Automation (RPA) and improve operational efficiency and productivity.

Automate current processes to identify and respond to vulnerabilities and emerging fraudulent activities

Reduce human error by limiting human interaction when dealing with critical response processes

Increase the speed of searching for anomalies in the current high-volume transaction scenario

Strengthen your internal programs while complying with the regulators

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Automate Around Third-Party Intelligence

As part of ACI Fraud Management, RPA can be combined and connected with your existing partners or ACI Worldwide’s verified solution partners.

Integrate with leading partners that automate their real-time behavioral assessments to identify a wide range of cyber threats without disrupting the user experience

Combine RPA with third-party intelligence to protect customers from online and mobile banking fraud such as account takeover

Improve relationships with customers by actively protecting their assets

Improve Customer Centricity

By establishing the proper criteria for the customer base and business needs, RPA can reduce temporary blocks and deliver more accurate responses.

Deliver fast, accurate responses to ensure genuine transactions are approved

Respond in real time to keep customers safe even while using new and alternative payment methods

Reduce temporary blocks to avoid poor customer experience

Make SCA Exemptions a Business Differentiator

RPA empowers the highest efficiency when delivering 3DS 2.0 and SCA in Europe enabling a consumer-centric approach through automation. Reach minimum risk while delivering the best customer experience.

React immediately to emerging fraud trends

Adapt fraud management strategies by learned behaviors and preferences

Reduce processing strain on internal resources

Minimize maintenance and system downtime


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