Aci speedpay for billers

Electronic Bill Presentment and Payment

Billing and payment is your most frequent consumer touchpoint, driving up to 58% of consumer satisfaction. Jump ahead of competitors with a wide range of billing, payment and communication options powered by the ACI Speedpay bill payment solutions.

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Raise Consumer Satisfaction

Boost Efficiency

Customize Your Implementation

Modernize your payments experience

Billing and Payments to Fit Your Needs

Find the ACI Speedpay bill presentment and payment solutions that best serve you and your customers.

Give consumers the billing, payment, and communication options they want — when, where and how they want them

Drive digital engagement when you integrate billing and payment with your customer’s native digital wallet

Reduce document delivery costs by 50% with a fully integrated platform for end-to-end consumer communication lifecycle management across any device

Securely process payments through ACI’s private cloud data centers and save 18% on compliance costs.

Address the burden of PCI, CFPB, HIPAA and numerous other compliance standards

Reduce charge-offs by 10% with the ACI Virtual Collection Agent

Related Resource

A person uses their phone to scan a QR code to pay their bill.

The State of Mobile Billing and Payments

Mobile Wallet Trend Report
Explore consumer preferences for mobile wallet billing and payments and how you can drive adoption.

Unrivaled Industry Experience

Collect More

Our ACI Speedpay consumer load servicing platform gives you the power to increase collections and satisfaction while reducing costs.

Implement Virtual Collection Agent, preferred by customers 4 to 1 versus live agents

Enable innovative payment methods that include text-to-pay, mobile wallets and live chat

Reduce call volume when you provide more payment options, which helped Credit Union Loan Source reduce inbound call volume by 20%

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Modernizing Patient Engagement

Payers can benefit from proven member engagement that raised enrollment, retention and ROI for payers including Horizon Healthcare Services and Blue Cross Blue Shield of Michigan.

Providers can collect 27% more with proven approaches to delivering the right message, at the right time, in exactly the right way.

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Campus Commerce Made Simple

Offer students their favorite ways to pay with convenient payment plan options and industry-leading security.

Benefit from ACI’s partnerships to accept international payments and control access with mobile digital IDs to name a few

Student Payment Portal integrates with your existing SIS to promote your brand through every step of the payment plan, billing and payment processes

Raise student satisfaction 24%

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Modernizing Policyholder Engagement

Raise policyholder satisfaction by 25%, reduce staff time spent on payments by 19% and save 18% on security and compliance costs.

Satisfy policyholders and agents when you deliver real-time claim and commission payments directly to their account

Simpler integration with many systems, including Guidewire accelerators, to manage the entire policyholder journey

Engagement options include text message payments and personalized promotions on your bills

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Raise Citizen Satisfaction by 30%

Give your citizens a single portal to view and pay all that they owe you, from taxes and permits to parking tickets.

Pre-built integration into 100 government partners

Trusted by 2,400 local, state and federal government clients

Accept payments across multiple channels including mobile, web, phone, point of sale, field, and lobby kiosks, and offer the methods they prefer to use including ACH, credit and debit cards, and mobile wallets

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One Platform, Many Ways to Communicate and Pay

With 35 years of demonstrated success, ACI continues to be one of the most trusted partners for utility providers. Our utility bill payment services optimize the billing and payment experience and transform your ability to satisfy and engage with your customers.

Improve collection rates and reduce disconnections by offering self-service payment arrangements with Virtual Collection Agent

Reduce interaction with staff and customer service calls by 10%

Lessen your PCI-compliance burden through secure call center payments

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Improve Communications, Reduce Churn

ACI Subscription Payment Services, part of the ACI Speedpay bill payment solution, provides a convenient “one-stop-shop” for recurring billing capabilities with traditional commerce options.

Provide customer insights via actionable payments and purchase intelligence data to enhance services offerings that promote loyalty

Ensure best-in-class fraud prevention to minimize risk and maximize conversions

Enable additional communication channels like mobile wallet notifications to engage and inform your customers

Improve retention and minimize customer churn through convenient billing options

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“ACI is the vendor that understands user-friendly functionality best.”

Nathaniel Bosgraaf, BCBSRI

“It felt like a real partnership, where the focus was on how we could leverage ACI’s expertise, and ACI could help support our growth goals.”

Ruthann Riggs, COO, Credit Union Loan Source

“We work more effectively and efficiently to meet increased billing and enrollment needs.”

William Wolfe, Horizon Healthcare Services

“With ACI’s technology, integration was seamless.”

Ellen Curcio, Ursinus College

“ACI provided cost savings that others could not meet due to their integration.”

Jon Shrubsole, Cedarville University

“With ACI, we open new revenue streams and make our customers smile.”

Darrel Ake, Automobile Acceptance Corp.

RELATED SOLUTIONS

Expand Your Bill Payment Capabilities

ACI Worldwide delivers payments software that enables billers to send and receive money in real time.

Bill Payment API: Payments Authorization, Processing and Remittance

ACI Bill Payment Engine Application Program Interface (API) enables outsourced bill payment processing while you maintain control of the user interface.

Virtual Collection Agent

An online, 24/7 debt collection service designed to emulate your best collection agents while increasing the overall consistency and efficiency of your debt collection process

Real-Time Disbursements

Send money in real-time to one or multiple parties through the latest payment options, including consumers’ debit cards.

Electronic Bill Presentment and Payment Services (EBPP)

ACI Speedpay is a modern bill payment solution designed to deliver a better, integrated billing and payment experience for every generation and situation. Consumers can choose simple mobile and web payment methods, without giving up the option of walk-in or call center payments.

Mobile Wallet Bill Presentment and Payment Platform

Award-winning bill presentment capabilities for your customers’ native digital wallet.

Digital Installments

Take advantage of today’s most popular payment channels, including web and mobile, to offer your customers simple, satisfying and convenient buy now, pay later payment options.