Reduce Administrative Expenses
Lower payment return rates mean less staff time spent on research and escheatment management
Increase Accuracy and Control
View the status of all disbursements with real-time access to payments information and reporting from a web-based interface
Deliver a Better Customer Experience
Issue credits, refunds, and claim payments faster while providing better customer service with real-time updates at each step of the payment process
Enhance The Consumer Experience
To compete effectively, you need to provide a frictionless, digital payments experience that meets fast-changing consumer preferences and omnichannel payment challenges.
Enable near real-time disbursements with money sent to accounts in 30 minutes or less
Improve efficiency by reaching nearly 100% of U.S. Visa, Mastercard and STAR debit cards
Avoid the hassle of multi-party checks by sending money to multiple recipients electronically
Save money with electronic payments over more costly printing and mailing of checks
Real-Time
Eliminate the friction and time delays associated with disbursements
Multi-Party
Parties receive their disbursements as soon as they are issued
Easy Reporting
Simplify reporting and reconciliation without waiting for consumers to deposit checks
Secure Payments
Secure funding solution immediately pushes funds to debit cards with built-in authentication and risk management
Reduce Costs
Digitize payments to multiple parties and individual consumers at a lower cost
Improve Payment Delivery Times and Customer Satisfaction
ACI’s digital disbursement services give billers a powerful new way to save and increase satisfaction by offering customers a choice in how they receive their funds. Through multi-party digital disbursements, billers can improve payment delivery speed and customer satisfaction.
Reduce friction for claim payments to multiple parties
Send funds to the recipient’s preferred payments method
Tailor web and mobile experiences with consistent branding
Speed the delivery of refund payments while saving on print and mail costs
Related Solutions
Explore More Solutions
Learn about our additional billing and disbursement capabilities.
ACI Speedpay
Integrated suite of digital billing, payment, disbursement and communication services that lowers the cost of presenting and accepting bill payments while delivering industry-leading security
Virtual Collection Agent
An online, 24/7 debt collection service designed to emulate your best collection agents while increasing the overall consistency and efficiency of your debt collection process
Bill Payment API: Payments Authorization, Processing and Remittance
ACI’s bill payment engine API enables outsourced bill payment processing while you maintain control of the user interface
Electronic Bill Presentment and Payment Services (EBPP)
Deliver a better, integrated billing and payments experience for every generation and situation
Mobile Wallet Bill Presentment and Payments Platform
Award-winning bill presentment capabilities for your customers’ native digital wallets
Related Resources
Resources
Billers
Monroe County Water Authority Gives 200,000 Customers Easy Pay Option
Monroe County Water Authority was able to expand mobile payment options and reduce the need for additional internal resources with pre-built integrations.
Info Sheet
Billers
Drive Satisfaction and Simplicity With Mobile Wallet Claims and Disbursements
Give your customers a simple, satisfying way to track their claims and receive disbursements with the new digital claims notifications and disbursements feature within ACI® Walletron™ — part of the ACI Speedpay® solution.
Resources
Merchants
John Lewis Partnership Deliver Frictionless, Secure Checkout Experiences
John Lewis reduced the number of orders denied and challenged, increasing acceptance rates while providing robust protection against fraud.
