Modern, Simple Payment Processing
Improve the Entire Insurance Payment Processing Experience
Deliver anywhere access through easily personalized experiences that boost the effectiveness of policyholder communications, billing and payments
- Manage and personalize all communications without IT involvement
- Automate communications, billing and claims payments
- Securely accept and disburse payments across all channels
- Immediately put money in your policyholders’ and agents’ preferred account
- Built to flex with your current systems: APIs, fully hosted, single sign-on or tokenization
- Comply with PCI, GLBA and NACHA
Engage With a Solution That’s Tailored for Insurers
ACI Speedpay
Increased Satisfaction
Give policyholders anytime, anywhere payment options to raise satisfaction by 25%1
Guidewire-Ready
Ensure simple integration with InsuranceSuite, from policy to billing to claims payments
Fewer Calls
Enable greater self-service convenience and reduce incoming calls by up to 50%1
Easier Claims Payments
Offer self-service multi-party claims payments with real-time updates and a choice in disbursement methods
Offer Faster, Easier Insurance and Claims Payments
Simplify your platform with a single solution for every billing and payments need across all payment channels.
- Give policyholders greater choice in binding policies and making payments in their preferred channel, including mobile, web, IVR, call center, walk-in or mail
- Engage policyholders in their mobile wallet with billing and notifications, payment arrangements and bill payments with just a few taps
- Take advantage of ACI’s digital disbursement services
- Send digital disbursements to policyholders’ preferred payment method, including real-time debit card, ACH, check and PayPal
Raise Policyholder Satisfaction With Alternative Payment Methods
Provide your policyholders with a fast, simple and secure way to pay their bills online through their favorite new ways to pay
Offer greater choice and flexibility with alternative payment methods such as Apple Pay, PayPal and Venmo*
Drive customer satisfaction by making it easy for policyholders to pay their premiums the same way they shop online
Create stickiness with convenient and popular alternative payments your policyholders increasingly expect
Integrate new payment options seamlessly to quickly offer innovative, secure and trusted payment options
Working with ACI
Dedicated to Your Success
ACI Worldwide offers a host of services to ensure you get the most from your solution. Our dedicated, expert teams are designed to help speed your implementation, get you the latest product news and updates, and provide 24×7 technical support.
Peace of Mind
Gain fast, reliable answers based upon deep knowledge of your solution
Flexibility
Choose the right level of support for your organization’s needs
Comprehensive Support
Benefit from an always-on help desk and proactive account team
Peer Learning
Collaborate, network and share ideas with fellow customers and ACI advisors with ACI’s user group program
1 ACI customer data
*U.S. only