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Modernize Policyholder Engagement

30% higher retention, 50% fewer calls and 25% Net Promoter Score improvement achieved by one ACI client delivering a great billing and payments experience. You too can win and retain more customers by innovating your most frequent customer touchpoint, the property and casualty insurance billing and payments experience.1

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Raise policyholder satisfaction by 25%, reduce staff time spent on payments by 19% and save 18% on security and compliance costs.2

ACI Speedpay – Billing and payment solutions built to flex your current systems, with a robust suite of APIs, a fully hosted solution, and single sign-on or tokenization.

Electronic bill presentment and payment services  – Delivers one solution for every billing and payments need across all payment channels.

Real-time claim and commission payments – Put money in your customers’ and agents’ bank accounts immediately with ACI’s secure disbursement services.

Customer communications management – Business users can orchestrate, change, manage content and govern all communications, removing the costs and long timelines of technology projects. 

guidewireGuidewire Payments Partner

ACI is one of the first of Guidewire’s payment partners that serves the entire policyholder journey. From initial binder payment to monthly payments and claims, you can offer your customers a better experience while easing the burden of PCI compliance. See how this powerful combination can help you win and retain more customers.

1 Treasury Today
2 Averages of third-party survey of ACI Speedpay solutions clients

 

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Transform Your Payments to Enroll and Retain More Customers

Satisfaction, savings, security — insurers everywhere are searching for ways to improve all three. Thankfully, you don’t have to look far and wide for your answer.

 


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