Property and Casualty Insurance
Modernize Policyholder Engagement
Win and retain more customers by innovating your most frequent customer touchpoint – the billing and payment experience.
Improve the Entire Payments Experience
ACI serves the entire policyholder journey, delivering anywhere access through easily personalized experiences that boost the effectiveness of policyholder communications, billing, and payments.
Engage with a Solution That’s Tailored for Insurers
ACI Speedpay electronic and bill presentment payment services give policyholders anytime, anywhere payment options to raise satisfaction by 25%.
Ready for Guidewire
Accelerators ensure simple integration with InsuranceSuite, from policy to billing to claims payments.
Offer simpler, more convenient payment options to enable greater self-service convenience and reduce incoming calls by up to 50%.
Easier Claim Payments
Offer self-service multi-party claim payments with real-time updates and a choice in disbursement methods.
Offer Faster, Easier Payments and Disbursements
Simplify your platform with a single solution for every billing and payment need across all payment channels, including the ability to immediately put money in your policyholders’ and agents’ preferred account.
- Give policyholders greater choice in binding policies and making payments in their preferred channel, including mobile, web, IVR, call center, walk-in or mail
- Engage policyholders in their mobile wallet with billing and notifications, payment arrangements and bill payments with just a few taps
- Take advantage of ACI’s digital disbursement services to offer real-time claim payments to multiple parties
- Send digital disbursements to policyholders’ preferred payments method, including real-time debit card, ACH and check payments
Automate Communications, Billing, and Payment Services
Orchestrate, change, manage content, and govern all communications, removing the costs and long timelines of technology projects.
- Manage and personalize all communications without IT involvement
- Built to flex with your current systems: APIs, fully hosted, single sign-on or tokenization
Stay Secure and Compliant
Securely accept and disburse payments across all channels with industry-leading payment intelligence and fraud detection managed for you.
- Enable tokenization and encryption of data
- Comply with PCI, GLBA, and NACHA
- Industry-leading security based on independent assessments