Skip to content

HELP24 eSupport Portal

For all non urgent issues, please login and raise a case through the HELP24 eSupport Portal.

Quick Reference Guide - How to Open a Production Priority 1 Case with HELP24 >>


*
*

HELP24 By Telephone

Report critical, priority 1 issues to HELP24 by telephone.

Global HELP24 call center: 1 (866) 494-4255.

Local numbers for Global HELP24 are available in the following countries:

ACI ReD Shield Support

ReD support can be reached via the eSupport Portal (login above). Or via telephone, only for Priority 1 issues:

+1 (866) 494-4255

PAY.ON Support

PAY.ON support can be reached via the eSupport Portal (login above). Or via telephone, only for Priority 1 issues:

+1 (866) 494-4255

Visit Online Documentation to access code in various programming languages, for modern platforms.