Provide the Convenience Citizens Crave
Citizens demand new and easier ways to pay, with clear, effective communications. ACI is the partner you need to offer the most comprehensive billing, payment and communications services.
Internal Revenue Service Extends Relationship with ACI Worldwide.
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The Easy Choice for Government Payment Services
More than 2,400 local, state and federal government entities put their trust in ACI to provide citizens convenient payment services offering options for all touch points and payment types.
ACI works with more than 100 integration partners to bring you a singular, simple payment system. This approach removes the inefficiency of siloed operations.
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ACI Has Processed $14-Billion in Federal Tax Payments since 2000
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ACI Is Trusted by over 2,400 Local, State and Federal Governments
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For One State Government, ACI Boosted Mobile Bill Payments 10X in One Year
UP Bill Payment Solutions for Government
- Mitigate the risk of data breach with industry-leading security and full PCI compliance
- Control costs with systems integration, simplified reporting, and far more efficient document delivery processes
- Satisfy citizens with an easier way to pay for government services via credit, debit, ACH and cash
- Deliver clear, comprehensive communications to aid in all government activities including tax collection, registrations and utilities
Read the post: How Will Governments Make Payment Services Simple?
When it comes to taxes and city payments, we want to ensure that our residents have the easiest, most convenient and most secure methods to pay. This is why we partner with ACI and, in fact, have relied on ACI and its processors payments offerings for nearly a decade.
Janice J. Simmons, Chief, Bureau of Revenue Collections City of Baltimore
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The billing & payment experience drives up to 58% of customer satisfaction. But paying bills is painful today. 85% of organizations don’t offer the electronic bill payment services consumers want. In response, 50% are evaluating adding eight new electronic payment options.