Drive Self-Service and Lower Costs With a Digital Engagement Engine
Forge closer and more productive customer relationships by delivering real-time account or loyalty program information and notifications via Apple Wallet and Google Wallet.
- Overcome app fatigue and augment existing strategies using a dynamic wallet pass with single-sign-on links
- Establish digital relationships from day one with fast customer onboarding via enrollment buttons, QR codes or SMS links
- Provide robust identity authentication and a familiar, trusted customer experience with native Apple and Android biometric protections
- A single configuration panel makes for an easy-to-use, low-maintenance digital engagement platform
Stay Ahead of Consumer Preferences
36.3% of today’s consumers use mobile wallets to store non-payment items such as digital tickets, boarding passes or loyalty cards.* As consumers feel more safe and familiar with mobile channels, they increasingly value the convenience and efficiency of these payment methods, resulting in increased usage on a regular basis.
- Configure and launch ACI Walletron in weeks instead of months
- Customize features and functionality for your company and industry needs
- Drive one-time payments with bill-due notifications and a dynamic pass that updates based on payment status
- Digitize cash payments using personalized barcodes and real-time posted payments
Cut Through the Clutter To Drive Digital Engagement
Up to 4
days earlier payment collection**
83%
higher NPS score**
33%
decrease in call center payment inquiries**
92%
retention rate after one year**
Digitize Licenses and IDs
Deliver licenses, identifications, permits and parking passes directly to a consumer’s mobile wallet. Consumers can add the ACI Walletron pass to their mobile phone by scanning a QR code or clicking a link in an email or text message.
Utilize mobile IDs that won’t be left at home
Provide a secure, convenient, contactless payments option
Update, renew and revoke licenses and permits in real time
Enable hunters and anglers with easily accessible licenses
Present actionable links to hunting and fishing regulations and to report harvested game in real time
Reach more consumers without requiring another app to download
GET MORE FROM YOUR Billing Platform
Expand Your Bill Payment Capabilities
Send and receive money in real time with ACI Worldwide’s bill payment software solutions
*2023 ACI Speedpay Pulse Report
**Based on ACI customer data