Banking

The evolution of payments: When size, speed, and change collide

Banking

The payment industry has three Rs: Rules, requirements, and regulations

A close up shot of a person typing on their keyboard, the blue light of the computer screen lighting up their hands.

Billers

Fraudsters are developing sophisticated scams in the utility sector

Banking

The Invisible Synthetic Identity Heist

Banking

Pivoting to the New Way of Intelligent Decision-Making:The Journey Toward Convenience

Neither the individual who initiated the first card-not-present transaction nor the organization that pioneered a customer convenience channel could have foreseen the trajectory and evolution of payment systems. Fast-forward to today – the commerce landscape continues to be propelled by consumer-preferred payment methods that are convenient, swift, and efficient.

Hands typing on a smart phone over a desk in the dark

Banking

APP Frauds & Mandatory Reimbursement: What It Means for You

Authorized push payment (APP) fraud is a scam in which a fraudster convinces a payer to authorize a payment under false pretenses. APP fraud is a form of confidence-based fraud, meaning it relies on deception, rather than brute force, to convince victims to take a specific action.

Banking

ISO 20022 – Expanding like no tomorrow

ISO 20022 is a messaging standard used across the financial industry.  In the domestic Real-Time Gross Settlement (RTGS)/Wire and cross-border payment spaces, transformation to the most recent ISO 20022 (HVPS+ and CBPR+) messaging standards has been ongoing since 2022. The North America Clearing House CHIPS wire system migrated in April 2024, and the U.S. Federal Reserve will update its Fedwire system in March 2025. It is important to note that everyone has been starting with an ISO 20022 standard.

Merchants

Pay with my hand? No way!

While I was watching the news, a story came on about a new technology coming to the local Whole Foods where you could pay with your palm.

Banking

Navigating the future: ACI’s ATM transaction processing trends

As digital banking sweeps the industry, automated teller machines (ATM) are adapting to the changing tides of consumer demands and fewer physical branch locations. ATMs are no longer just cash dispensers – they serve as multifunctional banking kiosks where routine and low-value branch transactions can be performed (cash or check deposits, bill payments, or money transfers).

Banking

Real-Time Payments Have Gone Mainstream – Explore Their Global Impact

Real-time payments are carving a new norm in the rapidly evolving payments landscape. Spurred by global governments and regulators, instant payments are viewed as a catalyst for economic growth, financial inclusivity, and transparency.

Prime time for real-time

Global payment trends
As the world adopts real-time payments, how does your market stand to benefit?

Merchants

Need a refreshing spike in summer sales? Follow Amazon’s lead

Traditionally, the summer is a slower time for retail, with sales in the U.S. typically centered around key holidays like Memorial Day, the Fourth of July and Labor Day. In the summer of 2015, Amazon changed everything when it introduced Amazon Prime Day, its own all-purpose summer shopping holiday exclusively for Amazon Prime members. This helped the marketplace giant in two ways: it increased sales during a lull, and it provided an additional incentive to become an Amazon Prime member.

Banking

Factoring in the safety switch with Confirmation of Payee

In a world where everything is digital-first, financial institutions are setting new standards in shielding their customers and revenue, while at the same time protecting the payments security and convenience paramount to achieving customer excellence and building a good reputation.

Merchants

Navigating merchant payments with industry experts

Payments orchestration is a game-changing strategy that centralizes payment flows across multiple providers and systems, but not all solutions are built the same. As the global economy becomes increasingly digital, organizations face a significant shift in payment processing and management.

Mobile Payment Fraud Verification

Merchants

Powering the world’s payments ecosystem with a best-in-class payments orchestration platform

Analyst firm Datos Insights recently released their Datos Matrix: Payment Orchestration Vendor Evaluation comparing payments orchestration vendors and named ACI’s merchant payments orchestration platform “Best in Class.” The main scoring categories Datos used to analyze payment vendors were provider stability, client strength, client service, product features, and functionality.

women sitting on steps

Billers

A generational change in higher education payment habits

The landscape of the payments industry is changing rapidly, and educational institutions must understand and adapt to the evolving habits of students and parents.

Paying bill on mobile phone

Billers

How a Modern Payments Experience Can Help Credit Unions Gain and Retain Younger Members

I recently attended the 2024 America's Credit Unions Governmental Affairs Conference, where one of the speakers said something that caught my ear: Essentially, the younger demographic is not fully aware of the concept of a credit union, its unique characteristics compared to other financial entities and the reasons why they might want to consider banking with them.