Top 5 tactics to prevent friendly fraud

Friendly fraud costs retailers $100B annually1 — use these expert insights to reduce losses this year.

Payments modernization is the key to helping credit unions gain and retain younger members

On this page As a proud credit union member, I have always valued the relationship-based approach that credit unions offer. When entrusting someone with my money or borrowing, the personal connection credit unions foster is incredibly important.

Bills, refunds, and filing: New report reveals the changing behaviors and priorities shaping this year’s tax season

As the federal income tax filing deadline approaches, consumer caution notably increases, particularly among younger generation according to the latest ACI Worldwide’s YouGov study.

Insurers have the potential to save millions by modifying their business model

With a high volume of transactions, even a small fee reduction can drive substantial and sustained cash flow improvements, cost savings, and improved profitability.

The battle for trust: The billion-dollar reality of APP scams

Authorized push payment (APP) scams are appearing across all markets, preying on people’s emotions and eroding the trust built by institutions.

2025 auto lending trends: Mobile payments and self-service revolutionize customer experiences

The ACI Speedpay® Pulse survey confirms long-standing consumer trends toward mobile payments adoption and related self-service experiences.

Maximizing the potential of eCommerce plugins

Why fast-tracking payments for eCommerce platforms a gamechanger for payment service providers and merchants

How Click to Pay turns seamless payments into a competitive advantage

The evolution of eCommerce has been a story of balancing simplicity and security. As consumers increasingly demand fast, frictionless payment options, merchants must keep pace or risk cart abandonment and missed sales opportunities.

Seven days, seven essential tips for fraud week

On this page During International Fraud Awareness Week, ACI experts share their insights into the latest threats and sophisticated fraudulent activities so you can enhance your payment systems with intelligent solutions that tackle these challenges while maximizing revenue.

The need to democratize AI

The rise of artificial intelligence (AI) has brought about significant advancements across various sectors, including fraud. New and more complex cybersecurity threats have emerged, leading to phishing, vishing, account takeovers (ATO), synthetic identity fraud, and more.

Unboxing holiday trends: ACI’s insights on payments and fraud for the golden quarter

As the holiday season approaches, merchants are busy dusting off their payment strategies to prepare for the annual sales surge. ACI’s latest holiday report, Unwrapping Checkout Trends, provides crucial insights that should have merchants rethinking their priorities – especially regarding intelligent payments and fraud orchestration. Here’s a quick snapshot of the findings.

A call for urgency: The payment industry’s compounding complexity conundrum

The payments industry is transforming at breakneck speed, from the emergence of new payment types to the increasing utilization of innovative technologies. These changes are causing a rise in complexity when managing payment operations. This compounding complexity is now reaching a fevered pitch, so much so that industry analyst firms are calling for immediate action and are looking at new pathways to address increasing market demands.