Mortgage loan Payment Processing

Maximize speed and mortgage loan servicing

ACI Speedpay’s mortgage loan servicing platform drives fewer late payments, reduces customer service calls and complaints, all while simplifying technology integration

Customers want simple, fast mortgage payment services

Make payments easier with integration into the leading mortgage servicing platforms while supporting full lifecycle customer communications management

  • Increase satisfaction by offering the payment methods borrowers want
  • Provide the convenience your borrowers are looking for by accepting debit card payments on loans
  • Streamline customer payments with mobile, online, call center, IVR and in-person payments

Engage with a solution tailored for mortgage payment processing

ACI Speedpay

A convenient one-stop shop for recurring billing capabilities with traditional commerce options.

75%1

of lenders are adding new loan payment options

25% 2

of mortgage loans are paid by debit card

14% 2

increase in electric payment collection

19%2

savings in security and compliance

Reduce costs on systems, security and compliance

Mitigate data breach risks with secure, state-of-the-art data centers serving five of the top 10 U.S. banks

Increase implementation efficiency with pre-integration to leading providers like Black Knight

Comply with PCI, CFPB, GLBA and NACHA with segmented architecture for isolation with network firewalls

Cut document delivery costs by 50%2

A man is holding his credit card in his hand typing the information into his laptop to complete a transaction.

Raise customer satisfaction with alternative payment methods

Provide your customers with a fast, simple and secure way to pay their bills online through their favorite new ways to pay

Offer greater choice and flexibility with alternative payment methods such as Apple Pay, PayPal and Venmo*

Drive satisfaction by making it easy for customers to pay their mortgage the same way they shop online

Create stickiness with convenient and popular alternative payments your customers increasingly expect

Integrate new payment options seamlessly to quickly offer innovative, secure and trusted payment options

“We continue to hear from our branch how pleased customers are with how quickly they see loan proceeds on their debit card.”

CIO, Leading Consumer Finance Company

“When you can rely on a vendor and a solution to make your life easier, you want to find as many ways as possible to utilize them to improve your business operation. This is the rare case when a vendor actually becomes a partner, and a valued part of your extended team.”

Vice President, Cash Operations, Top-25 mortgage servicer

Working with ACI

Dedicated to your success

ACI Worldwide offers a host of services to ensure you get the most from your solution. Our dedicated, expert teams are designed to help speed your implementation, get you the latest product news and updates, and provide 24×7 technical support.

Peace of mind

Gain fast, reliable answers based upon deep knowledge of your solution

Flexibility

Choose the right level of support for your organization’s needs

Comprehensive support

Benefit from an always-on help desk and proactive account team

Peer learning

Collaborate, network and share ideas with fellow customers and ACI advisors with ACI’s user group program

1 Ovum
2 ACI customer data
*U.S. only