Bill Pay Services to Build Satisfaction
Ready to move to an online billing solution that delights your customers? ACI is the partner you need to engage customers, and raise satisfaction, while lowering costs.
ACI raises customer engagement by 30% with interactive eBilling that incorporates audio, video, links and targeted messages.
UP BILL PAYMENT SOLUTIONS FOR UTILITIES
• Proven success with more than 400 utility clients
• Decrease utility billing costs by 50% with a solution to grow eBilling adoption 3x faster
• Reduce customer service calls by 10%
• Mitigate the $6-billion risk of data breach
• Satisfy customers with an easier way to pay for utilities via credit, debit, ACH and cash
We see ACI as a critical partner in our effort to provide Washington Gas customers with exceptional convenience, choice and control.
Michael Bell, Section Leader, Customer Credit Services Washington Gas
Electronic Bill Presentment and Payment Services (EBPP)
ACI’s Electronic Bill Presentment and Payment Services turn the chaos of rapid change into clockwork, raise consumer engagement by 30% and reduce document delivery costs by 50%.