Drive Utility Customer Satisfaction with Mobile Billing and Payments
Consumers are becoming more comfortable with newer billing technologies and are using them more than ever. ACI Speedpay has solutions to serve all your customers — from kiosks to mobile wallet billing and payment. ACI is the partner you need to engage your customers and raise satisfaction while lowering costs.Info Sheet CONTACT US
Offer Anywhere, Anytime Payments
Give your customers innovative, fast and convenient experiences.
- Meet the demands for instant payments with mobile, online, phone, point-of-sale, field and kiosk payments
- Engage your customers in their mobile wallet with billing and notifications, payment arrangements, and bill payments with just a few taps
- Leverage disbursement services and improve customer satisfaction with real-time debit card, ACH and check payments
One Platform with Many Ways to Communicate and Pay
Transform your ability to satisfy and engage your customers through our electronic bill presentment and payment (EBPP) offering.
- Adopt new methods preferred by younger borrowers, including text-to-pay, mobile wallets and live chat
- Improve collection rates and reduce disconnections by accepting payments in the field at your customer's door
- Lessen your PCI-compliance burden through call center payments
- Offer self-service payment options to enable anywhere, anytime payments
Bill Payment Solutions for Utilities
- ACI Speedpay — A suite of billing and payment solutions to drive utility customer satisfaction
- Electronic bill presentment and payment services — Deliver one solution for every billing and payments need across all payment channels
- Mobile wallet solutions — Present bills, provide a link to pay and send valuable alerts to your customers' native digital wallet
- Text message payments — Ease compliance, reduce collections cost and offer the number one customer service channel
Transforming Utility Payments
The Current and Future State of Utility Payments
Explore the current and future trends of utility bill payments.
Billing and Payment Trends and Behaviors Report
Begin optimizing your platform to meet the challenges of today's "new normal."