Blog
Standing still is the real risk in cards. Q&A with cards & payments expert, Dean Wallace
Top five tips for implementing alternative payment methods
Visa’s service-fee update for utilities: What changes and what doesn’t
The sales that never post: Christian Schönhuth on recovering margin at checkout
Debit is having a moment: Why consumers prefer it and why billers win when they support it
Not offering debit creates friction, failed payments, and higher costs. Learn why debit is essential for improving payment success and cash flow.
The demographic shift powering debit: Why younger, digital‑first customers are choosing it over ACH
Debit is becoming the default for daily spend. See how mobile wallets, habits, and visibility are reshaping payments behavior.
From principle to operating model: Rethinking customer onboarding—Part 2
A practical onboarding blueprint covering phases, metrics, and risk controls to deliver faster time to value and stronger customer trust.
Why modern bill pay requires more than the lowest-cost rail
Modern bill pay isn’t about cheaper rails—it’s about certainty. Discover how debit and wallet payments lower cost to collect and improve customer confidence.
From signature to success: Rethinking bill pay customer onboarding – Part 1
Discover what it takes to deliver a bill pay provider onboarding experience that ensures continuity, reduces risk, and builds trust from day one.
The modern debit card: The engine behind seamless payments
Learn why billers rely on debit cards to reduce costs and false declines while enabling mobile‑first, tokenized payments that deliver seamless customer experiences.
Leadership in an era of transformation
Navigate the future of payments with insights on today’s barriers, leadership strategies, and ecosystem shifts.
The bar isn’t innovation. It’s keeping promises in tax payments
As digital tax payments become the norm, taxpayers expect certainty, clarity, and payment experiences that ensure every payment is made with confidence and never missed.
Never miss a payment: Building resiliency with a three-layer strategy
Safeguard revenue, customer trust, and compliance amid increasing demand for urgent bill payments.
The UK’s renewed RTGS service is live, and why now is the time to rethink your CHAPS access
For senior banking professionals, the renewal is more than an operational milestone. It is a strategic inflection point.
Bill pay isn’t what it used to be, and that’s a good thing
This transition didn’t happen overnight. It took years of innovation and careful integration to transform outdated payment systems into the modern, scalable, secure, and resilient platforms we use today.
The future of payments: Unlocking the power of payments orchestration
On this page Payments orchestration optimizes multiple payment processing providers and methods using a single, unified platform. Think of it as the conductor of an orchestra, ensuring each instrument plays its part harmoniously. This approach not only simplifies payment processing but also enhances overall efficiency and effectiveness.
Meeting customer preferences: The key to utility payments success
This isn’t just a data point. It’s a wake-up call. 31% of federal student loan borrowers with payment due are now 90 days or more past due, the highest delinquency rate ever recorded.