The UK’s renewed RTGS service is live, and why now is the time to rethink your CHAPS access

For senior banking professionals, the renewal is more than an operational milestone. It is a strategic inflection point.

The future of payments: Unlocking the power of payments orchestration

On this page Payments orchestration optimizes multiple payment processing providers and methods using a single, unified platform. Think of it as the conductor of an orchestra, ensuring each instrument plays its part harmoniously. This approach not only simplifies payment processing but also enhances overall efficiency and effectiveness.

Meeting customer preferences: The key to utility payments success

This isn’t just a data point. It’s a wake-up call. 31% of federal student loan borrowers with payment due are now 90 days or more past due, the highest delinquency rate ever recorded.

When a missed payment costs 60 points: Why wallet-based engagement is the new standard for student loan servicing

This isn’t just a data point. It’s a wake-up call. 31% of federal student loan borrowers with payment due are now 90 days or more past due, the highest delinquency rate ever recorded.

Bills, refunds, and filing: New report reveals the changing behaviors and priorities shaping this year’s tax season

As the federal income tax filing deadline approaches, consumer caution notably increases, particularly among younger generation according to the latest ACI Worldwide’s YouGov study.

Fraudsters are developing sophisticated scams in the utility sector

Digital payments fraud in the utility sector is a growing concern. The shift from traditional paper checks to digital payments within the industry has opened new avenues for fraud1.

Finally, insurers are embracing surcharging and saving millions in the process

Interchange and network fees levied for accepting credit cards are the one factor that dwarfs all others when insurers start digging into the cost of getting paid.

A generational change in higher education payment habits

The landscape of the payments industry is changing rapidly, and educational institutions must understand and adapt to the evolving habits of students and parents.

How a Modern Payments Experience Can Help Credit Unions Gain and Retain Younger Members

I recently attended the 2024 America's Credit Unions Governmental Affairs Conference, where one of the speakers said something that caught my ear: Essentially, the younger demographic is not fully aware of the concept of a credit union, its unique characteristics compared to other financial entities and the reasons why they might want to consider banking with them.

Tackling Sophisticated Fraud: Innovations and Approaches for a Secure Digital Future

Fraud has permeated numerous aspects of our lives, infiltrating the most routine activities and transactions, causing unease and uncertainty for many individuals. In fact, fraud-related losses in the U.S. topped $10 billion last year, up 14% from the previous year, according to the Federal Trade Commission.

Security meets convenience: Why mobile bill pay can become a key defense against fraud

The adoption of digital wallets has been growing around the world. Today in the U.S., digital wallets such as PayPal, Venmo and Square Cash are widely used alongside smartphone-native solutions like Apple Pay and Google Pay.

Tax Trends 2023: Decrease in Scams Awareness, Even as Exposure Grows

Our annual survey of consumers’ tax filing and payment habits reveals a worrying decrease in awareness of scams, as well as higher costs to prepare taxes that are surely unwelcome, as the cost of living also rises.