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Payment Service Management powered by Prognosis is an integrated suite of products that provides in-depth monitoring and analysis of your payments transactions, applications and infrastructure. Powered by both ACI and Integrated Research (IR), it delivers a complete view of the payments environment from both a business and IT perspective.

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A SINGLE, COMPREHENSIVE VIEW OF PAYMENTS ACROSS THE BUSINESS

Payment Service Management powered by Prognosis enables you to centrally monitor your entire IT-based payments infrastructure, including servers, applications, databases, middleware, operating systems and network devices. It manages a range of non-ACI payment system environments, as well as ACI’s BASE24, BASE24-eps, Money Transfer System, Postilion and Proactive Risk Manager, providing a comprehensive view of your entire payments business from a single pane of glass.

REAL-TIME PROACTIVE ALERTS ENSURE TOP-LEVEL PERFORMANCE, AVAILABILITY

Payment Service Management powered by Prognosis provides real-time performance and availability metrics designed to help you tune your payments infrastructure for the utmost in efficiency and uptime. It lets you set real-world service level agreements (SLAs) based on comprehensive historical data and then receive real-time alerts when situations may potentially impact those SLAs going forward.

PROVEN, FLEXIBLE AND FUTURE-PROOF

Payment Service Management powered by Prognosis is a mature solution jointly offered by ACI and IR, developer of the market leading Prognosis performance management solutions. It seamlessly integrates with existing management frameworks such as IBM Tivoli and HP Operations Manager (OpenView), ensuring you receive leading-edge monitoring and management capabilities while preserving legacy investments.


  • Stategic payment services
  • Fifth third bank

Strategic Payments Services maintains customer service level goals with Prognosis for Postilion

SPS is Australia’s fastest growing electronic payment solutions provider. In just two years since their inception in 2006, they have processed over 100 million transactions.


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Prognosis helps Fifth Third Processing Solutions unlock the value of its information

Cincinnati OH-based Fifth Third Processing Solutions was interested in gaining deeper insight to the performance and transactions flowing through its distributed point-of-sale applications.



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PROGNOSIS FOR ACI MONEY TRANSFER SYSTEM

Merging together productivity, performance and operations, the Prognosis for ACI Money Transfer System module can be added to Payment Service Management for Prognosis to provide unprecedented insight into Money Transfer System.


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PROGNOSIS FOR PROACTIVE RISK MANAGER

Through graphical, intuitive dashboards and trend analysis, Payment Service Management’s Prognosis for ACI Proactive Risk Manager module enables fraud managers to proactively monitor and manage in real time not only the Proactive Risk Manager application, but also its environment and the activities of its operators.


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PROGNOSIS FOR POSTILION

Through interactive dashboards and metrics, Payment Service Management’s Prognosis for Postilion module provides a comprehensive view of your payments environment, including TPS, trends per region and card type, value of approved/declined transactions per codes and more.


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PROGNOSIS FOR BASE24 AND BASE24 EPS

Through in-depth monitoring and analysis of transactions, applications and infrastructure, Payment Service Management’s Prognosis for BASE24 and BASE24-EPS modules enable you to proactively ensure your payment systems are performing efficiently and effectively across your entire business.


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