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Displaying 1 - 10 of 212 Retail Payments blog posts

  • Appetite for APIs in Australia

    Working Up An Appetite for APIs in Australia

    Friday, August 03, 2018

    This week ACI hosted the latest installment of our #paymentsforbreakfast forums in Australia, with the early birds catching the open banking worm in both Sydney and Melbourne.

    Given the similarities between the Australian and UK open banking movements, we enticed ACI’s UK-based Lu Zurawski (Solutions Practice Lead - Retail Banking) to Australia to share his learnings from being heavily involved in the UK Open Banking working group.

  • APIs and Cash Management

    APIs and Cash Management (Harnessing the Hammer, Part 2)

    Friday, May 04, 2018

    In my last blog post, we talked about the hammer and the nail; the hammer in this case being open APIs, and the nail being the market need to adapt to changes in customer behavior and expectations from our commercial market. We laid out why the US is in a different position when it comes to open APIs—it has to do entirely with the regulatory environment, which is allowing us to start with the largest revenue opportunity first. Finally, we challenged you, the reader, on how you can begin on your journey. And that is where we are going to pick things up. What steps can you take today, and what use cases can you explore as we start getting our hands dirty?

  • takeaways from global payments insight survey

    Three Key Takeaways from the Latest Payments Insight Survey

    Thursday, May 03, 2018

    Blinkist is a reading app that summarizes books into 15-20 minute reads; these reads are called “blinks.” It’s helpful for a few reasons – I can scan books before I purchase them, I can get new ideas without having to read the full book, and I can learn to summarize information. It’s safe to say that I (and probably many who are strapped for time) are a little obsessed with Blinkist! So here I present my own summary – in three key takeaways – of the new ‘2018 Global Payments Insight Survey: Retail Banking,’ which finds that 51% of banks are increasing spend on payment technology.

  • Hidden Costs of Digital Payments

    The Hidden Cost of Digital Payments for Retail Payment Players

    Wednesday, March 07, 2018

    It is not exactly breaking news that non-cash payments are on the rise globally, with column inches dedicated to the launch of digital financial-inclusion projects. But going cashless is not only a challenge for humanitarian endeavors, or developing countries. We all agree that removing cash from the system will save payments players big bucks in the future, but we must also consider the immediate impact of digital transformation on the legacy infrastructure of the powerhouses of the payments ecosystem.

  • why user experience matters

    Why User Engagement Matters, Even for Enterprise Applications

    Wednesday, January 24, 2018

    As a User Experience Designer at ACI, I spend a lot of time watching users interact with my designs. I need to make sure our solutions work properly, but lately I’m more interested in how they make my users feel. Engagement is a dominant concept in user interface design right now. It’s important because positive emotional experiences often lead to increased use and loyalty.

  • Laying plans for Open Banking

    Five Payments Trends to Watch in 2018 [Part 1]

    Monday, January 22, 2018

    2018 is set to be a year of rapid change and new challenges for payments players. The floodgates are opening with PSD2 and UK Open Banking coming into force, bringing an onslaught of new competitors and potential partners. Whether evolution is mandated or market-driven, banks and processors are facing a critical year in their long-term success.

  • Recipe for instant payments success

    Five Payments Trends to Watch in 2018 [Part 2]

    Monday, January 22, 2018

    The New Payments Ecosystem Is Here. The floodgates are opening with PSD2 and UK Open Banking coming into force, bringing an onslaught of new competitors and potential partners. Whether evolution is mandated or market-driven, banks and processors are facing a critical year in their long-term success.

  • open banking infrastructure

    Open Banking Goes Live: The Walls Around Traditional ‘Old Style Banking’ Are Crumbling Down

    Thursday, January 18, 2018

    January 13, 2018 may well be remembered as the ‘beginning of the end’ of the traditional retail banking industry.

    Thanks to a profound set of new rules by European regulators and the UK government, we may see the start of an era where consumers no longer hesitate to change their bank accounts or make more personalized arrangements with regards to their finances.

  • Bank of the Future?

    The Bank of the Future: 2040 and the Reality of AR and VR

    Wednesday, December 13, 2017

    Mark, when I envision the bank of the future, I imagine Twiki and Buck Rogers at a casino. Or maybe I once dreamed that—I’m old and my mind is going. So what are we talking about and what can we envision when it comes to the bank of the future? And by future, I’m talking about 2040, before certain cities might be flooded (by water). But I digress, as this isn’t a post about climate change.

  • Payment trends in India

    How 'Mega Trends' Are Shaping Payments in India

    Monday, October 30, 2017

    In a previous blog post, I wrote about the impact of demonetization in India and the staggering growth of new digital payment types. Building further on this, I want explore some of the “mega trends” in payments, and how India is embracing the opportunities presented by these trends.