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bill pay insights

Catch Up with Consumer Demand for Bill Payment Services

How organizations are meeting consumer demands for new ways to pay, and what you need to do to keep up.

This report from ACI and Ovum explores strategic plans and IT investment trends and provides an explanation of how the views and perspectives of the different players in the ecosystem contrast.

Key report insights include:

  • 57% of organizations are increasing investment in payments capabilities over the next two years
  • Investment growth driven by the Internet of Things, ERP integration and focus on cloud
  • 54% of organizations report that they are likely to move more of their payments infrastructure to cloud models