Billing Resources

Meet today’s top bill presentment and payment challenges with exclusive insights on emerging payment channels, shifting consumer preferences, the rise of digital payments, new regulations, and more.

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Billers

Never miss a payment

The next era of bill pay: Meeting customers where they are—and where they are going.
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Billers

ACI Speedpay Biller Impact Study: A new era in bill pay has arrived

Discover the strategies and innovations shaping the next era of bill payment
Businesswoman using a credit card on her laptop in a cafe setting.

The debit imperative in consumer finance: Why lenders and servicers can’t afford to sit on the sidelines
Person holding a credit card and using a tablet for payment.

Debit is gaining ground in bill pay, and raising the stakes for utilities
Person paying electricity bill with smartphone and printed bill in hand.

Modernizing the Bill Pay Experience: Strategies for a Digital-First World
Woman holding a credit card while using a laptop at home.

Why lenders should treat debit as a strategic payments rail
Young woman looking at her smartphone while working on her laptop at home.

Half your customers are stressed about paying you. Now what?
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Visa’s service-fee update for utilities: What changes and what doesn’t
A person paying with a credit card using tap to pay at a restaurant table

Debit is having a moment: Why consumers prefer it and why billers win when they support it
Contactless payment cards stacked on a keyboard, representing digital banking and secure payment sol.

The demographic shift powering debit: Why younger, digital‑first customers are choosing it over ACH
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Why the health plan payments experience is becoming the new front door for members
Group of diverse students walking outdoors with notebooks and backpacks, representing modern payment.

Digital is the default, but control, trust, and flexibility drive choice—College tuition payments in 2026
Business professional using a mobile device for secure digital payments at ACI Worldwide.

From principle to operating model: Rethinking customer onboarding—Part 2
ACI Worldwide mobile bill payment solution for consumers

ACI Speedpay Higher Education Payment Trends Report

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