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  • Real Time Protections From Social Media Fraud

    Monday, October 25, 2010

    I recently contributed a post on how social media can be both a blessing and a curse for banks, financial institutions and their customers. In this post, I’d like to share some ways financial institutions can protect themselves and their customers from the potential of fraud.

  • Who has accountability for Liquidity Management?

    Monday, October 25, 2010

    Very few banks have mastered the art of accountability when it comes to liquidity management. Corporate treasury and finance generally are responsible for the function in most institutions, depending on the purpose for which liquidity is being managed, but often neither has it firmly in its domain.

  • Sibos 2010: Rebuilding Trust

    Friday, October 22, 2010

    In yesterday’s blog, I focused on what regulation means for the payments industry. This time it is another of the key themes being discussed at Sibos that takes the focus: rebuilding trust.

  • Wire Transfer Fraud who is Responsible

    Friday, October 22, 2010

    I recently wrote about the risks that banks face with respect to the alarming scale and sophistication of today's wire transfers. Related to this is the issue of acccountability and responsibility.

  • Sibos 2010: Regulation

    Thursday, October 21, 2010

    The global financial industry is only days away from Sibos and at ACI we’re ready to go. The stand is arranged, the meetings have been set up and the events have been planned. We’ve also been giving some thought to the key themes that are being discussed throughout the week - regulation, rebuilding trust and recovery – and what they mean for the payments industry.

  • What Financial Services Can Learn From Manufacturing, Part 3

    Wednesday, October 20, 2010

    In my previous two blogs I have discussed different areas of manufacturing that financial services firms and vendors could learn from. In this final post in this series, I want to look at Supply Chain Theory and the factory model

  • World Payments Increase

    Tuesday, October 19, 2010

    Today sees the launch of the World Payments Report – an annual barometer of payments across the globe. Promisingly, it shows that payments volumes continued to grow in 2009 despite the impact of the financial crisis while increased competition and new regulatory initiatives are creating a more complex payments landscape.

  • What Financial Services Can Learn From Manufacturing, Part 2

    Wednesday, October 13, 2010

    In my last blog I looked at different revolutions that have impacted the manufacturing industry in the past, and what the payments industry can learn from them, specifically the use of interchangeable parts and mass production. In this piece I want to look at two more manufacturing trends, starting with Just-In-Time (JIT) manufacturing.

  • Managing Liquidity for a Competitive Advantage

    Friday, October 08, 2010

    The art of accountability when it comes to liquidity management was the topic of a recent blog I posted. The premise behind that blog was that most banks have not mastered this art, but instead spread this responsibility between Corporate Treasury and Finance, depending on the purpose for which liquidity is being managed.

  • What Financial Services Can Learn From Manufacturing, Part 1

    Wednesday, October 06, 2010

    Throughout its life, the manufacturing industry has gone through many changes that have each revolutionized the way products are made. Consider the principle of using uniform and interchangeable parts, rather than every element being unique. By being able to easily replace and reuse parts, manufacturers could make their processes more efficient, with less waste and faster time to market. And then Henry Ford’s advocacy and widespread use of the assembly line made mass production a reality; slashed the time needed to make a Model T Ford; and significantly cut the cost to the customer.