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Displaying 91 - 100 of 127 Payments Risk Management blog posts

  • Two Important Lessons from the ACI Exchange Customer Event: Fraud and Mobile

    Tuesday, June 25, 2013

    Surveys are intended to get a read on popular opinion, trends, and consumer or industry perspective based on local, regional or global feedback.  If you place stock in the data, you get a heightened view or perspective from a group of individuals.

  • UP Turns Heads at ACI Exchange EMEA

    Monday, April 29, 2013

    A diverse crowd of ACI customers gathered for the ACI Exchange, EMEA Customer Conference last week in the seaside city of Barcelona. The information-packed annual event provided a full agenda of keynote speakers, customer presentations, partner and vendor meetings, workshops and product demos.

  • The Buzz from BAI: Fraud, Mobile and Innovation in Payments

    Friday, March 15, 2013

    I spent a good portion of my week at the BAI Payments Connect 2013 conference which was held at the Phoenix Convention Center in Arizona.  This year the agenda included tracks on Consumer Payments Insights, The Future of Payments Fraud, Payments Innovation and Check Imaging.

  • Paying Tribute to Innovation

    Thursday, December 20, 2012

    Does the name Norman Joseph Woodland mean anything to you? It might not, but on a daily basis you most likely utilize something he invented more than 60 years ago.

  • It’s the most wonderful (and cautious) time of the year

    Wednesday, November 21, 2012

    According to the National Retail Federation, the holiday shopping season can represent between 20–40% of annual sales*. In 2011, holiday sales accounted for 19.5% of total retail industry sales. For this year for the first time,, NRF’s digital division, has announced an online holiday sales forecast - projecting online sales this holiday season to increase by 12%. Every year the flurry of in-person and online purchasing activity is not only monitored by the retail and payments industry, but is also closely watched  by the growing numbers of criminals seeking out ways to de-fraud vulnerable account holders of their hard earned (and saved) cash.

  • Your Best Ally in the Fraud Fight? Customers!

    Thursday, November 08, 2012

    One finding from the recent 2012 ACI Fraud Survey was clear:  82% of card holders want to be notified by their financial institution in the event that suspicious activity is detected on their account.  Another way to look at this is that 4 out of 5 card holders want to be part of the fraud prevention process.

  • Mitigate Fraud by Engaging Your Customers

    Wednesday, October 31, 2012

    The recent ACI Global Fraud Survey reveals a number of important takeaways for financial institutions.  One of the many key data points in this study is the 21 % post-fraud attrition figure.  To be specific, more than one-in-five card holders will either switch to another bank or stop using their card altogether after experiencing fraud.  This indicates a kind of post traumatic stress affect, if you will.

  • The true cost of cash

    Tuesday, September 04, 2012

    One of the hot topics for the financial industry, the tech industry, retailers and consumers has been the development of payments via a mobile phone. Most of the talk is about how adoption will be impacted by the various technologies and which one will win out, or the fact that U.S. consumers are very concerned about the security of their financial information and how mobile transactions are processed.

  • New meaning to "open your wallet"

    Monday, August 06, 2012

    Google announced this week that it has opened its wallet to consumers, allowing them to associate any debit and credit card with their Google Wallet. It also has eased integration requirements for card issuers wanting to participate in the initiative. With such barriers removed, consumers could now have more ways to make payments from their smart phone using their debit or credit cards. Until now, Citi was the only bank to partner with Google. 

  • Going cashless: the heat is on

    Thursday, July 26, 2012

    It seems that Canada’s revamped polymer currency isn’t quite holding up the way they hoped. Recent reports say the money has been melting when placed too close to a heater or when left in a hot car. Not a problem they thought they’d have in the Canadian climate, I’m sure.