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Positioning PSPs for Success in 2020: Scalability, Flexibility and Globality

Alex Leigh, Director of Sales, Total Processing

We’ve experienced rapid growth in the past three years, which is great, especially given that growth is taking place across a number of different sectors and verticals. Our goal is to help merchants address the major challenges they have in today’s market; checkout optimization and increasing conversation rates, setting a fraud strategy that is tailored to specific business needs, and connecting to the right international and local acquirers that will enable growth.

By tapping into ACI’s global network, we have hundreds of acquiring connections around the world, and that’s a huge benefit to both us and to the merchants we serve. That pre-existing technical connectivity provides our merchants with the flexibility they need to optimize their acquiring strategy and really helps us to add value to our customers.

Total Processing is a UK-based PSP providing tailored services to merchants via a network of 300 acquirers.

Felipe Serrao, Head of Europe, Primeiropay

We started five years ago in Brazil and it was a very challenging market – understanding all the regulations and all the banks we had to connect into from a technical perspective. From Brazil, we were able to successfully expand into Mexico, followed by Chile and Colombia. We expect that 2020 is going to bring further growth, as eCommerce continues to evolve rapidly across various markets and creates new opportunities.

We strive to deliver an experience to merchants that fits the markets that they serve – and from a technical point of view, integration with a single API greatly helps.

ACI has been our partner of choice, because if we look at what is needed to enter new markets in Latin America, it is a reliable and cost-effective solution that enables rapid expansion through connectivity to a broad range of alternative payment methods and local acquirers. Such flexibility is critical to our go-to-market, which requires consideration of the local regulations, expectations and habits of consumers in each market that we operate in – now and in the future.

Primeiropay provides cross-border payment services to merchants that want to enter Brazil, Mexico and other Latin American markets, serving the travel, gaming, digital and retail sectors.


Find out more about how our eCommerce payments solution is helping PSPs to grow their business.

VP Sales, SaaS Solutions

Andrew leads business development efforts in Europe for ACI’s Saas Solutions. His strong track record in the payments sector spans omni-channel payments, card acquiring, Card Not Present fraud solutions, POS & ATM outsourcing, prepaid card solutions and security printing. Andrew is highly attuned to the changing needs of European merchants, and the role of payments strategy – and payment technology – in securing success for these merchants.