Billers

From signature to success: Rethinking bill pay customer onboarding – Part 1

Banking

Real-time fraud intelligence: How acquirers can protect margins and build merchant loyalty

Merchants

Fraud trends: How merchants can stay ahead of AI‑Driven threats

Merchants

Fuel & convenience trends for 2026: What retailers need to know

Billers

The modern debit card: The engine behind seamless payments

Learn why billers rely on debit cards to reduce costs and false declines while enabling mobile‑first, tokenized payments that deliver seamless customer experiences.

Billers

Bill pay in 2026: The future is invisible, instant, and uninterrupted

On this page Why “never miss a payment” is the new mandate Bill pay is entering a decisive inflection point. Consumers expect instant, secure, and convenient payments; billers expect platforms that never miss a payment, reduce operational friction, and scale with confidence.

Young women sending money through digital wallet, using wireless technology

Billers

Digital wallets or pay services? Understanding the roles that power today’s digital payments experience

Digital wallets and pay services have transformed the way we think about money, turning smartphones into secure, all-in-one hubs for transactions.

Woman paying a bill

Billers

Never miss a payment: Building resiliency with a three-layer strategy

Safeguard revenue, customer trust, and compliance amid increasing demand for urgent bill payments.

Couple paying bills

Billers

Why insurance carriers shouldn’t be afraid to surcharge

With a high volume of transactions, even a small fee reduction can drive substantial and sustained cash flow improvements, cost savings, and improved profitability.

Billers

Bill pay isn’t what it used to be, and that’s a good thing

This transition didn’t happen overnight. It took years of innovation and careful integration to transform outdated payment systems into the modern, scalable, secure, and resilient platforms we use today.

Leadership in an era of transformation

Navigate the future of payments with insights on today’s barriers, leadership strategies, and ecosystem shifts.

Billers

Gen Z is setting the pace—can your business keep up?

The lending, utilities, and insurance industries must adapt to meet the needs of Gen Z or risk losing relevance and loyalty.

Billers

Insurers have the potential to save millions by modifying their business model

With a high volume of transactions, even a small fee reduction can drive substantial and sustained cash flow improvements, cost savings, and improved profitability.

A close up shot of a person typing on their keyboard, the blue light of the computer screen lighting up their hands.

Billers

Fraudsters are developing sophisticated scams in the utility sector

Digital payments fraud in the utility sector is a growing concern. The shift from traditional paper checks to digital payments within the industry has opened new avenues for fraud1.

Billers

Finally, insurers are embracing surcharging and saving millions in the process

Interchange and network fees levied for accepting credit cards are the one factor that dwarfs all others when insurers start digging into the cost of getting paid.

women sitting on steps

Billers

A generational change in higher education payment habits

The landscape of the payments industry is changing rapidly, and educational institutions must understand and adapt to the evolving habits of students and parents.

Paying bill on mobile phone

Billers

How a Modern Payments Experience Can Help Credit Unions Gain and Retain Younger Members

I recently attended the 2024 America's Credit Unions Governmental Affairs Conference, where one of the speakers said something that caught my ear: Essentially, the younger demographic is not fully aware of the concept of a credit union, its unique characteristics compared to other financial entities and the reasons why they might want to consider banking with them.