Blog
When demand spikes, retailers can’t afford payment failures
Agentic commerce in fashion: Shoppers want AI to save them money, not spend it
Debit is gaining ground in bill pay, and raising the stakes for utilities
9 key insights from 3,000 fashion shoppers on payments, channel blending, and AI
Why lenders should treat debit as a strategic payments rail
Discover why lenders are prioritizing debit to reduce payment friction, improve delinquency outcomes, and create better borrower experiences.
Debit is having a moment: Why consumers prefer it and why billers win when they support it
Not offering debit creates friction, failed payments, and higher costs. Learn why debit is essential for improving payment success and cash flow.
The demographic shift powering debit: Why younger, digital‑first customers are choosing it over ACH
Debit is becoming the default for daily spend. See how mobile wallets, habits, and visibility are reshaping payments behavior.
Why the health plan payments experience is becoming the new front door for members
Payments shape member trust, retention, and cost. Learn how health plans can reduce friction, improve premium continuity, and modernize member payments.
From principle to operating model: Rethinking customer onboarding—Part 2
A practical onboarding blueprint covering phases, metrics, and risk controls to deliver faster time to value and stronger customer trust.
Why modern bill pay requires more than the lowest-cost rail
Modern bill pay isn’t about cheaper rails—it’s about certainty. Discover how debit and wallet payments lower cost to collect and improve customer confidence.
Leadership in an era of transformation
Navigate the future of payments with insights on today’s barriers, leadership strategies, and ecosystem shifts.
From signature to success: Rethinking bill pay customer onboarding – Part 1
Discover what it takes to deliver a bill pay provider onboarding experience that ensures continuity, reduces risk, and builds trust from day one.
The modern debit card: The engine behind seamless payments
Learn why billers rely on debit cards to reduce costs and false declines while enabling mobile‑first, tokenized payments that deliver seamless customer experiences.
Digital wallets or pay services? Understanding the roles that power today’s digital payments experience
Digital wallets and pay services have transformed the way we think about money, turning smartphones into secure, all-in-one hubs for transactions.
Never miss a payment: Building resiliency with a three-layer strategy
Safeguard revenue, customer trust, and compliance amid increasing demand for urgent bill payments.
Bill pay isn’t what it used to be, and that’s a good thing
This transition didn’t happen overnight. It took years of innovation and careful integration to transform outdated payment systems into the modern, scalable, secure, and resilient platforms we use today.
Fraudsters are developing sophisticated scams in the utility sector
Digital payments fraud in the utility sector is a growing concern. The shift from traditional paper checks to digital payments within the industry has opened new avenues for fraud1.