Pivoting to the new way of intelligent decision-making: The journey toward convenience

Neither the individual who initiated the first card-not-present transaction nor the organization that pioneered a customer convenience channel could have foreseen the trajectory and evolution of payment systems. Fast-forward to today – the commerce landscape continues to be propelled by consumer-preferred payment methods that are convenient, swift, and efficient.

APP Frauds & mandatory reimbursement: What it means for you

Authorized push payment (APP) fraud is a scam in which a fraudster convinces a payer to authorize a payment under false pretenses. APP fraud is a form of confidence-based fraud, meaning it relies on deception, rather than brute force, to convince victims to take a specific action.

ISO 20022 – Expanding like no tomorrow

ISO 20022 is a messaging standard used across the financial industry.  In the domestic Real-Time Gross Settlement (RTGS)/Wire and cross-border payment spaces, transformation to the most recent ISO 20022 (HVPS+ and CBPR+) messaging standards has been ongoing since 2022. The North America Clearing House CHIPS wire system migrated in April 2024, and the U.S. Federal Reserve will update its Fedwire system in March 2025. It is important to note that everyone has been starting with an ISO 20022 standard.

Pay with my hand? No way!

While I was watching the news, a story came on about a new technology coming to the local Whole Foods where you could pay with your palm.

Navigating the future: ACI’s ATM transaction processing trends

As digital banking sweeps the industry, automated teller machines (ATM) are adapting to the changing tides of consumer demands and fewer physical branch locations. ATMs are no longer just cash dispensers – they serve as multifunctional banking kiosks where routine and low-value branch transactions can be performed (cash or check deposits, bill payments, or money transfers).

Real-Time Payments Have Gone Mainstream – Explore Their Global Impact

Real-time payments are carving a new norm in the rapidly evolving payments landscape. Spurred by global governments and regulators, instant payments are viewed as a catalyst for economic growth, financial inclusivity, and transparency.

Need a refreshing spike in summer sales? Follow Amazon’s lead

Traditionally, the summer is a slower time for retail, with sales in the U.S. typically centered around key holidays like Memorial Day, the Fourth of July and Labor Day. In the summer of 2015, Amazon changed everything when it introduced Amazon Prime Day, its own all-purpose summer shopping holiday exclusively for Amazon Prime members. This helped the marketplace giant in two ways: it increased sales during a lull, and it provided an additional incentive to become an Amazon Prime member.

Factoring in the safety switch with Confirmation of Payee

In a world where everything is digital-first, financial institutions are setting new standards in shielding their customers and revenue, while at the same time protecting the payments security and convenience paramount to achieving customer excellence and building a good reputation.

Navigating merchant payments with industry experts

Payments orchestration is a game-changing strategy that centralizes payment flows across multiple providers and systems, but not all solutions are built the same. As the global economy becomes increasingly digital, organizations face a significant shift in payment processing and management.

Powering the world’s payments ecosystem with a best-in-class payments orchestration platform

Analyst firm Datos Insights recently released their Datos Matrix: Payment Orchestration Vendor Evaluation comparing payments orchestration vendors and named ACI’s merchant payments orchestration platform “Best in Class.” The main scoring categories Datos used to analyze payment vendors were provider stability, client strength, client service, product features, and functionality.

A generational change in higher education payment habits

The landscape of the payments industry is changing rapidly, and educational institutions must understand and adapt to the evolving habits of students and parents.

More widely available instant payments are coming to Europe: How Banks and PSPs can prepare for IPR

European payments are moving toward significant transformation as the European Parliament and the Council of the European Union (EU) adopted the Instant Payments Regulation (IPR) in February 2024, entering into effect on April 8, 2024.