ACI Disbursement Services provide you with a low cost, accurate, consistent way to deliver credit and refund payments to consumers
ACI’s electronic disbursement services ensures efficient credit and refund processing by consolidating multiple functions and eliminating potential points of failure. ACI Disbursement Services will deliver the money to the consumer with the convenience they prefer, whether by mailing a check or an electronic ACH transaction.
ACI Disbursement Services is part of the broadest set of integrated payment capabilities and one of the many different payment services driven by the ACI Bill Payment Engine, a sophisticated, outsourced processing platform that manages the complexities of electronic bill presentment and payment (EBPP) processing.
ACI offers the most comprehensive EBPP services to handle multiple payment types and methods on a 24x7 basis via your channel of choice.
Increase payment insight
Enables you to efficiently administer the entire payment lifecycle, ensuring accurate credit and refund management
Eliminate potential sources of error
Automates reconciliation activities, connects to on-demand reports to protect against fraudulent activity and leverages ACI’s Real-Time Digital Scanline (RTDS) technology to help uncover and eliminate payment errors
Improve customer service
Releases credits/refunds faster and provides customer service representatives access to real-time check copies to answer consumer inquiries.