Innovation Excellence awards recognize companies that emerge as leaders in Frost Radars. Key parameters independently analyzed by Frost & Sullivan for its eCommerce fraud prevention report included innovation scalability, R&D, product portfolio, customer alignment, vision and strategy. The report indicates a clear need for eCommerce fraud prevention solutions that utilize behavioral analytics and leverage the power of machine learning (ML) and artificial intelligence (AI). It also notes the importance of using data to find patterns across networks, verticals and geographies.

“Achieving excellence in innovation is never an easy task, but it is made even more difficult considering today’s intensely competitive environment, customer volatility, economic uncertainty and rapid technology evolution,” said Vikrant Gandhi, Industry Research Director, Frost & Sullivan. “Within this context, ACI’s recognition signifies an even greater accomplishment; it demonstrates a visionary understanding of the future of eCommerce fraud prevention that will help address emerging challenges and opportunities.”

Frost & Sullivan specifically highlighted ACI’s multi-tiered approach to fraud prevention, the flexibility this enables, and the refined ML capabilities it provides in a production environment.

“It’s an honor to be recognized by Frost & Sullivan as an industry leader in eCommerce fraud prevention,” said Debbie Guerra, EVP – merchant and payments intelligence solutions, ACI Worldwide. “For more than two decades ACI has been a leader in developing merchant fraud solutions and we continue to invest 17 percent of revenue in new technology R&D annually – including neural modeling, machine learning and positive profiling – that help merchants deliver a friction-free customer experience. Beyond our technology, our strong and talented team of data scientists and risk analysts continue to drive ongoing improvement strategies for our customers, helping them react quickly in a dynamic environment.”

Download the full Frost Radar analysis to see why Frost & Sullivan named ACI’s UP Payments Risk Management solution for merchants an industry leader for eCommerce fraud prevention.