Advanced online merchant fraud protection and continuous monitoring with ACI ReD Shield – not just real time, but anytime!
ReD Shield is a real-time fraud prevention solution tailored to the needs of eCommerce merchants, payment service providers (PSPs) and Independent Sales Organizations (ISOs). The solution is designed to enable business to protect revenues, support growth and enhance customer experience. Delivered as a managed service through an expert team of experienced risk analysts, ReD Shield provides instant decisions (accept/challenge/deny) on eCommerce and mCommerce transactions.
A Window Into Customer Transactions
The solution’s interactive self-service business intelligence portal, ACI ReDi, provides a near real-time and historic window into transaction data. Customers can now monitor their fraud detection, prevention and payment activities on a continual basis. Access the portal via the internet-anytime, anywhere- and you can see:
- High-level dashboards and charts
- Intuitive navigation and drilldowns
- Layers of information, all the way down to individual transactions
- Together, ReD Shield and ReDi give merchants the ability to detect and prevent fraud in real time — as well as ongoing visibility to critical transactional data, to let merchants and PSPs continually monitor and manage their fraud strategies — anytime, all the time.
Professional Expertise with Risk Analysts
The solution is managed by expert risk analysts and tailored to meet the needs of individual merchants. ACI and ReD Shield are trusted by some of the world’s biggest brands. As part of the ReD Shield service, each customer has a dedicated account manager and a comprehensive customer support program.
ACI provides the tools, the people, the processes and the data.
Ongoing ACI commitment
ACI Worldwide fully supports Live Processor version 5.4.5, 5.5 and 5.6 as part of its heritage products, for existing users.
ACI ReD Shield enables merchants to:
Detect and prevent online fraud
Maximize sales revenues
Reduce manual reviews
Minimize false positives
Support business expansion into new markets, sales channels and payment types
Detect and manage domestic and cross-border payment fraud across all payment types
Crew Clothing dramatically reduces fraud deny rates with ACI ReD Shield
Crew clothing, a luxury casual clothing brand, has grown significantly and now operates 78 UK stores and a thriving online operation, as well as successful mCommerce and call center sales channels in the U.K. and EU.
READ THE FULL CASE STUDY View all case studies
Beating fraud to the Finish Line
Finish Line, premium high street and online retailer of athletic shoes, apparel and accessories, enlisted the help of ACI and its ACI ReD Shield® real-time fraud prevention service to counter fraud attacks and reduce costly chargebacks.Read the full case study View all case studies
Streetwear Retailer Combats Excessive Chargebacks to Deliver Double-Digit Revenue Growth
A fast growing streetwear retailer was faced with up to 3% chargebacks on fraudulent or potentially fraudulent card payments, which could significantly harm their reputation with loyal and trendsetting customers.Read the full case study View all case studies
ACI ReD Shield Expert Risk Analysts
ACI’s risk analyst team acts as an extension of your own fraud team maintaining a relentless focus on the business performance of their customers making sure that sales and business growth are enabled, fraud rules are tailored to your business and portfolio and manual reviews are kept to a minimum.
ACI ReD Fraud Xchange
Timely access to rich payment transaction data is the key to effective fraud prevention. ACI ReD Fraud Xchange (RFX) connects merchants with other merchants and with issuers in a multi-way, real time and near real time exchange of information – for faster fraud detection.