ACI experts will spotlight how merchants are utilizing payments to innovate and differentiate themselves through customer experience. Experts will also take part in the debate around what’s next in global acquiring, as banks and third-party processors need to manage unpredictability in a rapidly-changing industry.

• Benny Tadele, vice president – Merchant Payments, will share insights from the Ovum ‘Culture of Innovation’ report and discuss how merchants are investing to get ahead in his keynote “Forces Driving Merchant Payments Innovation’ on Tuesday, February 18, 11:25am.

• Lu Zurawski, solution practice lead – Retail Payments, will discuss the forces shaping acquirer innovation and why acquiring is in a state of flux in his breakout session “The Transformation, or the End of Global Acquiring?” on Tuesday, February 18, 2:10pm.

Attending MPE 2020? Arrange a meeting with one of ACI’s payments experts.