Erika Dietrich
Director, Payments Risk Management
Erika Dietrich
More articles by Erika Dietrich
-
Could Increased Fraud Make the Mobile Payments Boom a Revenue Bust for Merchants?
Tuesday, March 30, 2021 Erika Dietrich to Fraud Management, Secure eCommerce, Omni CommerceMobile payments are fast becoming mainstream, with ACI merchant customers seeing 30 percent of all eCommerce transactions in 2020 being made on mobile devices. In the United States, adoption is higher, with 42 percent of eCommerce transactions in 2020 on mobile – that’s a year-on-year growth rate of 55 percent.
-
9 Holiday Preparedness Tips to Stay Protected from Fraud in 2019
Thursday, December 05, 2019 Erika Dietrich to Fraud ManagementThe hustle and bustle of the holiday season often makes it difficult to prioritize consumer safety, especially when it comes to eCommerce and mobile devices. But with the growing threat of identity theft and other security concerns, it’s more important than ever to stay on top of consumer protection. After all, brand reputation and trust can take years to build, but all can be lost in a matter of minutes.
-
Account Takeover: The Burgeoning Fraud Profession
Thursday, March 14, 2019 Erika Dietrich to Fraud ManagementData security features frequently in the news headlines these days, in some form or other. Today’s consumers are increasingly protective of their personal data and concerned about its use. Yet an increasing number of apps and websites allow new customers to use external logins (from social media accounts for instance) to set up new accounts.
-
How Merchants and Consumers Can Fight Fraud This 2018 Holiday Shopping Season
Thursday, November 15, 2018 Erika Dietrich to Fraud ManagementFor International Fraud Awareness Week, I want to bring special focus to the upcoming holiday season around the world. Here in the U.S., the holiday season kicks off with Thanksgiving, which is now only a week away. But as consumers and merchants around the world gear up for peak holiday shopping season, fraudsters are also preparing to triumph.
-
Peak Trading Is About More Than Black Friday And Cyber Monday
Thursday, December 01, 2016 Erika Dietrich to Fraud Management, Secure eCommerceMany merchants will have now experienced their biggest single trading day of the year, either Black Friday or Cyber Monday, and alongside these peak trading days have focused their efforts on effective fraud managements and delivering a seamless and secure checkout experience. However, this is not universally the peak for all merchants.
-
Six Steps To Optimizing Fraud Management During Peak Trading
Monday, November 28, 2016 Erika Dietrich to Fraud ManagementA well planned and thought out fraud management strategy can increase revenue by more than 20 percent, so with the holiday shopping season – including traditional peak days Black Friday and Cyber Monday – we encourage merchants to consider the following practical steps in order to maximize their success.
-
The two worst days of the year for retailer fraud
Tuesday, January 19, 2016 Erika Dietrich to Fraud ManagementWhat are the most fraudulent days of the year to shop? If you guessed Thanksgiving or Christmas Eve—congratulations, you’d be right.