
Meeting borrowers in a time of financial fragility
With auto debt at $1.66 trillion and many consumers now living paycheck to paycheck, lenders must adapt as financial stress grows.

Bill pay isn’t what it used to be, and that’s a good thing
This transition didn’t happen overnight. It took years of innovation and careful integration to transform outdated payment systems into the modern, scalable, secure, and resilient platforms we use today.

When a missed payment costs 60 points: Why wallet-based engagement is the new standard for student loan servicing
This isn’t just a data point. It’s a wake-up call. 31% of federal student loan borrowers with payment due are now 90 days or more past due, the highest delinquency rate ever recorded.

Meeting customer preferences: The key to utility payments success
This isn’t just a data point. It’s a wake-up call. 31% of federal student loan borrowers with payment due are now 90 days or more past due, the highest delinquency rate ever recorded.

Gen Z is setting the pace—can your business keep up?
The lending, utilities, and insurance industries must adapt to meet the needs of Gen Z or risk losing relevance and loyalty.

The digital wallet wave: Why lenders can’t afford to miss it
On this page Let’s talk about something buzzing in the world of payments: digital wallets. As a consumer lender, understanding the rise of digital wallets for bill pay is crucial. Let’s explore why they’re a game-changer for you and your customers.

Leadership in an era of transformation
Navigate the future of payments with insights on today’s barriers, leadership strategies, and ecosystem shifts.

Payments modernization is the key to helping credit unions gain and retain younger members
On this page As a proud credit union member, I have always valued the relationship-based approach that credit unions offer. When entrusting someone with my money or borrowing, the personal connection credit unions foster is incredibly important.

2025 auto lending trends: Mobile payments and self-service revolutionize customer experiences
The ACI Speedpay® Pulse survey confirms long-standing consumer trends toward mobile payments adoption and related self-service experiences.

New Consumer Research Reveals Major New Cost Pressures in the Pipeline for Billers
or billers strategizing around payments innovation, it’s essential to understand consumer payments expectations and the wider financial pressures they might be facing.

Security meets convenience: Why mobile bill pay can become a key defense against fraud
The adoption of digital wallets has been growing around the world. Today in the U.S., digital wallets such as PayPal, Venmo and Square Cash are widely used alongside smartphone-native solutions like Apple Pay and Google Pay.



