Blog
Top five tips for implementing alternative payment methods
Visa’s service-fee update for utilities: What changes and what doesn’t
The sales that never post: Christian Schönhuth on recovering margin at checkout
Beyond reimbursement: ACI’s Jackie Barwell on stopping APP scams while the money is still in flight
Debit is having a moment: Why consumers prefer it and why billers win when they support it
Not offering debit creates friction, failed payments, and higher costs. Learn why debit is essential for improving payment success and cash flow.
The demographic shift powering debit: Why younger, digital‑first customers are choosing it over ACH
Debit is becoming the default for daily spend. See how mobile wallets, habits, and visibility are reshaping payments behavior.
From principle to operating model: Rethinking customer onboarding—Part 2
A practical onboarding blueprint covering phases, metrics, and risk controls to deliver faster time to value and stronger customer trust.
Why modern bill pay requires more than the lowest-cost rail
Modern bill pay isn’t about cheaper rails—it’s about certainty. Discover how debit and wallet payments lower cost to collect and improve customer confidence.
From signature to success: Rethinking bill pay customer onboarding – Part 1
Discover what it takes to deliver a bill pay provider onboarding experience that ensures continuity, reduces risk, and builds trust from day one.
The modern debit card: The engine behind seamless payments
Learn why billers rely on debit cards to reduce costs and false declines while enabling mobile‑first, tokenized payments that deliver seamless customer experiences.
Leadership in an era of transformation
Navigate the future of payments with insights on today’s barriers, leadership strategies, and ecosystem shifts.
Bill pay in 2026: The future is invisible, instant, and uninterrupted
On this page Why “never miss a payment” is the new mandate Bill pay is entering a decisive inflection point. Consumers expect instant, secure, and convenient payments; billers expect platforms that never miss a payment, reduce operational friction, and scale with confidence.
Digital wallets or pay services? Understanding the roles that power today’s digital payments experience
Digital wallets and pay services have transformed the way we think about money, turning smartphones into secure, all-in-one hubs for transactions.
Never miss a payment: Building resiliency with a three-layer strategy
Safeguard revenue, customer trust, and compliance amid increasing demand for urgent bill payments.
Meeting borrowers in a time of financial fragility
With auto debt at $1.66 trillion and many consumers now living paycheck to paycheck, lenders must adapt as financial stress grows.
Bill pay isn’t what it used to be, and that’s a good thing
This transition didn’t happen overnight. It took years of innovation and careful integration to transform outdated payment systems into the modern, scalable, secure, and resilient platforms we use today.
Gen Z is setting the pace—can your business keep up?
The lending, utilities, and insurance industries must adapt to meet the needs of Gen Z or risk losing relevance and loyalty.