Why modern bill pay requires more than the lowest-cost rail

Modern bill pay isn’t about cheaper rails—it’s about certainty. Discover how debit and wallet payments lower cost to collect and improve customer confidence.

From signature to success: Rethinking bill pay customer onboarding – Part 1

Discover what it takes to deliver a bill pay provider onboarding experience that ensures continuity, reduces risk, and builds trust from day one.

The modern debit card: The engine behind seamless payments

Learn why billers rely on debit cards to reduce costs and false declines while enabling mobile‑first, tokenized payments that deliver seamless customer experiences.

Bill pay in 2026: The future is invisible, instant, and uninterrupted

On this page Why “never miss a payment” is the new mandate Bill pay is entering a decisive inflection point. Consumers expect instant, secure, and convenient payments; billers expect platforms that never miss a payment, reduce operational friction, and scale with confidence.

Digital wallets or pay services? Understanding the roles that power today’s digital payments experience

Digital wallets and pay services have transformed the way we think about money, turning smartphones into secure, all-in-one hubs for transactions.

Never miss a payment: Building resiliency with a three-layer strategy

Safeguard revenue, customer trust, and compliance amid increasing demand for urgent bill payments.

Bill pay isn’t what it used to be, and that’s a good thing

This transition didn’t happen overnight. It took years of innovation and careful integration to transform outdated payment systems into the modern, scalable, secure, and resilient platforms we use today.

When a missed payment costs 60 points: Why wallet-based engagement is the new standard for student loan servicing

This isn’t just a data point. It’s a wake-up call. 31% of federal student loan borrowers with payment due are now 90 days or more past due, the highest delinquency rate ever recorded.

Fraudsters are developing sophisticated scams in the utility sector

Digital payments fraud in the utility sector is a growing concern. The shift from traditional paper checks to digital payments within the industry has opened new avenues for fraud1.

Finally, insurers are embracing surcharging and saving millions in the process

Interchange and network fees levied for accepting credit cards are the one factor that dwarfs all others when insurers start digging into the cost of getting paid.

A generational change in higher education payment habits

The landscape of the payments industry is changing rapidly, and educational institutions must understand and adapt to the evolving habits of students and parents.

Pivoting to the new way of intelligent decision-making: The journey toward convenience

Neither the individual who initiated the first card-not-present transaction nor the organization that pioneered a customer convenience channel could have foreseen the trajectory and evolution of payment systems. Fast-forward to today – the commerce landscape continues to be propelled by consumer-preferred payment methods that are convenient, swift, and efficient.