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How Americans Pay Their Bills: Sizing Bill Pay Channels and Methods

 How Americans Pay Bills

The check is no longer in the mail, but deep gaps are emerging in how consumers from different generations pay their bills. Senior citizens only pay 40 percent of their bills through the mail, while Millennials pay 15 percent according to ACI Worldwide and Aite Group’s survey of nearly 2,500 US consumers. This free research report provides new data on the payment channels and methods Americans use to pay the 29 most popular bill categories including loans, insurance and tuition.

Americans pay 56 percent of bills online

15%

of payments now made with credit card, double the number as 2010

20%

Decrease in check payments from 2010 to 2016