Case STudy

Large Banner College Drives Collections With Simplified Payments

Colleges and universities are under increasing pressure to not only deliver an affordable education to students but also offer students and families modern, convenient ways to pay. For one large west coast college, this meant transforming its payments platform to meet the needs of today’s student body.

“It was important to us that we choose a company that could work with our Banner platform. We reached out to business administration networks and peers and we consistently heard ACI was the preferred vendor.“

Former Director of Fiscal Services

The Challenge

  • A large west coast college needed to modernize its payment options 
  • The college was looking to expand its online and digital payment options to improve the student and parent user experience
  • The college also needed a partner who could integrate with its Banner platform and expand payment methods

The Solution

  • The college selected ACI as its payments partner, citing a wealth of industry referrals
  • It added credit card and debit card capabilities for tuition and other related fees
  • The ACI Speedpay solution and Banner 9 by Ellucian were integrated to optimize the omni-channel platform

The Results

  • The college has streamlined its payments experience, raising student and family satisfaction
  • The college has improved collections, reduced delinquencies and increased the security of its students’ payments
  • It also centralized fee collection to its business office, reducing costs and raising revenue
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