3 Ways To Optimize Meter-to-Cash With Smarter Bill Pay Practices
More data means fewer places to hide for scammers
Discussion: The true scale of the APP scam challenge facing banks
Setting the Scenario, What Is Request to Pay?
Top 3 Consumer Bill Pay Insights From the Latest ACI Speedpay Pulse Survey
Our latest bi-annual survey of consumers’ bill paying habits shows a large shift toward mobile adoption, indicating that Request to Pay is gaining traction. Plus, with faster payments more in demand than ever, the data reveals that 2022 is shaping up to be another year of big change for billers.
Payment Operations Failings Are Hurting Subscription Businesses
The latest ACI Speedpay Pulse study reveals that subscription businesses need to drive greater maturity in their payment operations to minimize risks such as involuntary churn. Subscription-based pricing and business models offer customers greater flexibility, while offering companies the chance to generate recurring revenues.
Speed Is Everything: Why Faster Payments Should Matter to Billers
Developing the best possible payments experience for customers should be top of mind for every biller, and yet, consumers’ expectations for a faster payments process have largely been unmet. A new ACI Speedpay Pulse study reveals that if consumers don’t get what they want, they are willing to go elsewhere in order to get it.
10 Cybersecurity Predictions for 2022
While many are making their resolutions for the upcoming year, organizations of all types must resolve to increase their cybersecurity and vigilance in the face of new and expanding threats. Here are my top 10 cybersecurity predictions for the new year.
Billing and Payment Experts Share Their Top Two Predictions for ‘22
With just a few days left in 2021, many consumers (and businesses) are ready to wrap up another challenging year and start fresh in 2022. In the world of bill pay, 2021 certainly sent many waves to billers in all industries in the form of mail delays, staffing challenges, and rising costs.
The Role of Real-Time Payments in a Better Future for Bill Management
U.S. consumers are responsible for paying an average of 9.3 bills per month, according to our recent ACI Speedpay® Pulse. From rent and mortgage to utility services and essential subscription services, these payments impact the most essential parts of consumers’ lives.
Prime Time for Real-Time
Global Payment Trends
As the world adopts real-time payments, how does your market stand to benefit?
Understanding Alternative (Bill) Payment Methods
Apple first introduced Apple Pay on September 9, 2014, promoting it as “a new category of service that will transform mobile payments with an easy, secure and private way to pay.
Addressing Security of Bill Payments Before it Slows Down Progression
The latest ACI Speedpay Pulse study on billing, payment and communication trends outlines recent movements in the industry regarding consumer sentiments toward, and use of, mobile wallets, real-time payments and the overall impact of the pandemic.
Merchants Don’t Need a Payments Gateway, They Need a Payments Hub
The term “payments gateway” over-simplifies what it takes to process a payment. The terminology comes from the early days of online payment processing, but has now entered the vernacular for all aspects of merchant payments, including online, mobile and in-store.
Billing Experts Predict Consumers Will Be Driving Force Behind Payments Industry Changes in 2021
As we near the end of 2020, the pandemic and its resulting economic fallout continue to wreak havoc: COVID-19 cases are increasing, raising concerns about an economic recession and instilling uncertainty among consumers about their financial security. In fact, 15 percent of consumers who responded to a recent ACI Speedpay Pulse survey reported that the pandemic was a direct factor in missing a bill payment. And of those consumers who currently have past-due payments, more than a third believe it will take them at least six months to catch up on late bills.
Customer Experience: A Key Ingredient for Biller Success
Today’s consumers are looking for fast and seamless experiences across the board, including when it comes to making bill payments. Understandably, slow and inconvenient experiences lead to lost loyalty and likely attrition – especially with consumers paying up to 10 bills per month, according to recent findings from the ACI Speedpay Pulse.
Do Merchants Have the Right Tools to Tune Their Engines for the Innovation Race?
2020 has been a year of many, many changes, across nearly all walks of life and business. One beacon of light is that these circumstances have pressed the digital acceleration button, in some cases advancing digital uptake and innovation by years, within a matter of a few months.