ACI uses DataOcean’s Customer Communication Management tools in the ACI platform to create and deliver highly personalized and compelling interactive communications across distribution channels.
ACI Worldwide and DataOceans, LLC have partnered to enhance electronic payment processing and customer communications management. This collaboration integrates ACI’s payment solutions with DataOceans’ customer communications platform, providing a seamless and efficient payment experience for customers.
The partnership aims to improve customer engagement and operational efficiency by offering secure, real-time payment options and advanced communication capabilities. By leveraging each other’s strengths, ACI and DataOceans deliver a comprehensive solution that addresses the complexities of payment processing and customer interactions.
This collaboration focuses on enhancing the customer experience by ensuring timely and accurate payment processing and communication. The integration of advanced technologies helps organizations manage payments more effectively, reducing administrative burdens and improving overall service delivery.
Overall, the partnership between ACI Worldwide and DataOceans represents a significant advancement in electronic payment processing and customer communications, providing innovative and efficient solutions to meet the evolving needs of various industries
DataOceans delivers Customer Communications Management (CCM) solutions designed to streamline regulatory communications and drive increased digital engagement. Their platform, Oceanus, integrates data from various sources to lower the cost and time of managing customer communications, such as statements, letters, and invoices. With over 15 years of experience, DataOceans provides solutions that enhance communication delivery, improve operational efficiency, and create opportunities for cross-sell and up-sell.
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