Case Study

Delivering on Emerging Payment Technologies

Wendy’s, the world’s third-largest quick-service hamburger restaurant with 6,500 restaurants in more than 30 countries, was looking to speed its evolution from a card-present merchant to an eCommerce merchant. This transition included the need to expand its payments platform to include kiosks, mobile and online ordering.


“The ACI platform allows us to unite the corporate restaurants with the franchisee restaurants, allows us to bring card-present and card-not-present all together on one platform and one set of capabilities.”

Gavin Waugh
Vice President and Treasurer, The Wendy’s Company

To engage its customers in a more holistic way, Wendy’s selected ACI Worldwide as its payments partner of choice, primarily for its ability to quickly and securely deliver emerging technologies.

Wendy’s, a global quick service restaurant chain, deploys ACI’s Omni-Commerce solution to provide a holistic multi-payments solution to serve as a cornerstone for Wendy’s digital payments strategy.