A Smorgasbord of Payment Options
Join the world’s top restaurants who are partnering with ACI to gain operational efficiency and agility needed for innovation and growth.
Customers want to order and pay the way they want — with nothing slowing them down. To keep pace, your business requires a highly adaptable technology that delivers a seamless, secure payments experience — whether customers order via text, tweet, drive-thru or at the table.
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Serving Up Customer Satisfaction at Wendy's
Wendy’s, a leader in the QSR industry, deploys ACI Omni-Commerce solution to provide a seamless, streamlined experience for their guests.View all case studies
We Know Your Industry — We Understand Your Cravings
ACI Omni-Commerce offers restaurants a secure omni-channel payments solution to improve profits, reduce card fees and increase customer satisfaction. We know:
Downtime is not an option: Your business cannot afford to slow down, let alone be down. If your payments channel is down for a second, that cuts your profit. ACI’s data centers have never lost transaction speed or volume, even during peak event hours.
It’s all about uptime, speed and scale: A faster experience can translate into real revenue; seconds could mean millions. Breakthrough ideas around expanded omni-channel payment options, restaurant reward redemption, and geo-targeting succeed only with the ability to implement quickly. ACI’s single-hosted environment safely scales and increases ordering volume across various channels delivering faster, smoother checkout via mobile POS and contactless payment options.
Customers demand convenience: Customers expect a safe, cashless, cardless way to pay and will migrate to the dining establishments that offer this convenience. ACI’s omni-payment solution delivers a consistent and reliable range of payment options, regardless of what purchase channel your customer uses.
Gift cards and loyalty programs drive business: Many restaurant chains gain customers through gift cards and loyalty programs. When a global restaurant tested a card-specific reward redemption opportunity, ACI developed a seamless interface for POS terminals.
Security and compliance is an ongoing focus: Food and beverage ranks 2nd on the list of industries that are most frequently compromised by data security breaches. ACI keeps customer data secure and transactions safe. It removes cardholder data from your environment with secure tokenization capabilities while reducing the cost and complexity of PCI compliance. It reduces risk with Point-to-Point Encryption (P2PE).
Business intelligence and reporting is key: Have a unified view of all your customers’ individual transactions across all channels. With dining and purchase preferences, you can tailor gift card and loyalty programs and detect any fraudulent activity.
Freedom of choice: With ACI’s hosting solution, you choose and control the partners you work with. You have complete flexibility to choose different POS vendors, PIN entry devices (PEDs) and card processors.