Aci speedpay for billers
Electronic Bill Payment and Presentment
Drive customer satisfaction with the widest range of bill pay options in the industry, powered by ACI Speedpay. No other bill pay solutions provider enables more channels for billing, payment and communications
Raise Consumer Satisfaction
Boost Efficiency
Customize Your Implementation
Modernize your payments experience
Every Industry. Every Bill Pay Channel. One Easy Solution.
Benefits of ACI Speedpay bill presentment and payment solutions
- True omni-channel bill pay solutions. Give customers the billing, payment and communications options they want
- Save 50%1 on document delivery costs. Go paperless with end-to-end electronic communication lifecycle management on any device
- Ease compliance burdens. ACI Speedpay addresses all major compliance standards, including PCI, CFPB and HIPAA.
- Drive digital engagement. Integrate billing and payment with your customer’s native digital wallet
- Reduce costs with secure payment processing. ACI’s private cloud data center processes bill payments securely, saving 18% on compliance.
- Reduce charge-offs by 10%1. ACI Speedpay’s Virtual Collection Agent enables consistent, efficient and effective online debt collection.
Provide a Modern, Secure and Convenient Payments Experience
Bill Pay Solutions for Every Industry
True omni-channel electronic bill pay solutions. Unrivaled industry experience. Discover how ACI Speedpay can revolutionize electronic billing and payment for your business
Auto Finance
Improve collections, reduce call volume and boost customer satisfaction by 25%1 with easier, more engaging payment experiences
Government
Boost citizen satisfaction by 30%1 with a single portal from which to view and pay all government bills, from taxes and permits to parking tickets
Healthcare Payers
Drive revenue and satisfaction while keeping members happy and loyal through consolidated billing, text message plan payments and real-time claim payments
Higher Education
Raise student satisfaction by 24%1 by offering students their favorite ways to pay — with solutions for Ellucian, Oracle and Anthology Institutions
Insurance
Raise policyholder satisfaction by 25%1, reduce staff time spent on payments by 19%1, and save 18%1 on security and compliance costs
Mortgage
Improve the entire billing and payments experience to drive borrower satisfaction and reduce inbound calls by 20%1
Subscriptions
Improve communications and reduce churn with recurring billing capabilities and traditional commerce options
Utilities
Improve collection rates and reduce disconnections while cutting customer service calls by 10%1 and easing your PCI-compliance burden
Raise Customer Satisfaction With Alternative Payment Methods
Provide your customers with a fast, simple and secure way to pay their bills online through their favorite new ways to pay
Offer greater choice and flexibility with alternative payment methods such as Apple Pay, PayPal and Venmo*
Drive satisfaction by making it easy for customers to pay their bills the same way they shop online
Create stickiness with convenient and popular alternative payments your customers increasingly expect
Integrate new payment options seamlessly to quickly offer innovative, secure and trusted payment options
RELATED SOLUTIONS
Expand Your Bill Payment Capabilities
Send and receive money in real time with ACI Worldwide’s bill payment software solutions.
Bill Payment API: Payments Authorization, Processing and Remittance
ACI’s bill payment engine API enables outsourced bill payment processing while you maintain control of the user interface
Virtual Collection Agent
An online, 24/7 debt collection service designed to emulate your best collection agents while increasing the overall consistency and efficiency of your debt collection process
Real-Time Disbursements
Send money in real time to one or multiple parties through the latest payment options, including consumers’ debit cards
Alternative Payment Methods
Provide customers with more ways to pay their bills online, anytime with Apple Pay, PayPal and Venmo payment options
Mobile Wallet Bill Presentment and Payments Platform
Award-winning bill presentment capabilities for your customers’ native digital wallets
Digital Installments
Offer your customers simple, satisfying and convenient buy now, pay later payment options
1 ACI customer data
*U.S. only
Related Resources
Resources
Billers
Bringing the Utilities Industry into a New Era of Bill Payments
In the age of customer-centricity, aided by the ubiquity of connected devices, consumer preferences around billing and payment methods – as well as channels – are changing at pace. And based on the newly released ACI Speedpay Pulse study of consumer billing and payment trends, consumers are adopting new technologies when it comes to billing and payment for utilities.
Resources
Billers
Billing and Payments in 2020: Ten Best Practices to Drive Digital Adoption and Engagement, Help Customers and Reduce Your Costs
In today’s changing times, both consumers and billers are experiencing more stress in managing bills and payments. Consumers may need to make payment arrangements or adjust how they pay their bills if they no longer can pay in person. Meanwhile, billers are scrambling to adjust to taking calls and receiving payments remotely and securely. ACI Worldwide has focused on meeting changing billing and payment needs since 1975, and we’ve compiled a list of best practices to help billers help their customers manage their bills and payments.
Resources
Merchants
A New Age of Billing and Payments: Mobile Wallets, AI Technology and Bill Sharing
Growing up in a digital world, Millennial and Gen Z consumers are always connected – and expect immediate access to information. ACI Speedpay Pulse, a consumer billing and payments trends and behaviors survey of more than 3,000 U.S. adults (responsible for two or more household payments a month), found that 99.3 percent of young consumers (defined as those between the ages of 18 and 34) own a smartphone.
