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Deliver a Consistent Customer Experience

ACI commissioned interviews with 30 leading retailers in the U.S., U.K., France and Germany — to explore how they are navigating a fast changing payments landscape. Senior executives address the challenges they face in enabling new payment preferences, ensuring the security of those payments and combining payments systems to deliver a consistent customer experience.

Read the report for retailer insights and expert ACI commentary on:

  • Enabling seamless shopper journeys
  • Choosing the right payment technologies
  • Consolidating payment platforms
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The Role of Payments in the customer experience

Supporting Customer Experience with Omni-Channel Payment Options

Consumers are engaging with retailers in more ways than ever before – and retailers are responding to enable their payment preferences, whenever, wherever and however they want to pay. Watch the video for frictionless retail customer journeys that are fast, simple and secure.

Delight the Omni-Channel Consumer

Providing seamless and secure payment options for the emerging number of shopping channels can be a daunting task for merchants. Consumers expect to browse, shop and purchase from their fingertips and now have the technology to deliver this immediate gratification. As a result, the complex landscape for multi-channel and omni-channel payments is changing more rapidly than ever before.

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Merchant Retail

ACI’s UP Merchant Payments offers merchants a secure omni-channel payment solution that provides the flexibility to support your developing omni-channel needs and the scalability to power sales today and in the future.

Our flexible architecture supports the rapid adoption of emerging payment channels. And our cross-border and multi-currency capabilities enable consolidated payments processing for global retailers.

Our UP Merchant Payments solution is ‘vendor agnostic’, allowing you to work with the payments vendors that best meet your business needs. We give you leverage to keep your payments costs down and the continued flexibility of a payment solution that allows for growth as new technologies emerge.

The UP Merchant Payments solution also meets your risk management needs, supporting PCI compliance, payment data security and fraud detection and prevention for any channel.

Select the products that work best for you.

  1. Postilion for Merchants: An integrated payments processing and card management solution that captures and authorizes customer payments at the point of purchase, providing fast, convenient and cost-effective processing for a wide variety of electronic payments.
  2. eSocket.POS: An in-store solution that manages the interaction with payment devices at the check-out. Controlling the customer payment experience at the point of purchase, eSocket.POS manages these devices on behalf of the POS application, reducing the PCI scope of the POS network.
  3. ACI ReD Shield: Advanced fraud management solution designed to support the business success of customers – to protect revenues, support growth and enhance customer experience.
  4. ACI PAY.ON Payments Gateway: Global payments gateway solution featuring connectivity to more than 300 alternative payment methods and card acquirers in more than 160 countries..