Skip to content

What one best practice do you want to enable across your properties?

  • The ability to quickly integrate new payment technologies?
  • A safe, flexible system that works with any POS terminal?
  • Cashless, cardless, onsite reward redemption.

Watch our video to learn more about ACI’s UP Merchant Payments solution for hotels. You don’t have to choose a best practice for your business. You can have it all. You’re our guest. Let us make your merchant payments experience pleasant and profitable.



Watch video Contact us

We Know What Packs the House

If you’re not first, you’re last

A flexible system lets you seize opportunity before the competition. What new technology will you harness to improve your customers’ experience?


Complexity rocks

With spas, restaurants, golf courses and rooms, hotel chains thrive on increasingly complex operations. How much more could you grow your business with a system capable of supporting your diverse operations?

Flexibility rules

Vendors are taking away options when hotels need them most. Don’t get boxed into a corner by POS providers. Avoid a lock in with payment partners and experience a secure solution that promotes flexibility and enables the payment choices guests crave. How will you make their stay more enjoyable?


Speed enables innovation

Breakthrough ideas around loyalty programs, reward redemption, geo-targeting and omni-channel success fall flat without the ability to implement them quickly. How will you transform travel and lodging with a seamless customer experience?


Cater to travelers' demand for convenience

In an industry where success is measured by your ability to cater to travelers’ demand for convenience and data exposure can ruin a brand, ACI’s UP Merchant Payments solution delivers unparalleled freedom and confidence.


TAKE CONTROL OF THE FRONT DESK

Totally secure system-24/7 monitoring and maintenance, point-to-point encryption and tokenization from POS device to payments processor and integrated fraud detection enable safe one-click online reservations.

Blazing speed-active/active technology and network segmentation take payment memory out of the purchase experience, leaving guests with only incredible impressions of your hospitality and a longing to return.

Zero downtime-ACI ensures a payment system with a 99.95% uptime.

Real time rewards redemption-ACI spots purchase patterns and instantly delivers card-specific rewards to the POS terminal for onsite redemption.

Leverage over POS providers- get the power you need to negotiate advantageous rates on card reader terminals and acquirer fees.



ACI and Ovum

Webinar Replay: Shaping UP Your Payments for Growth

Gone are the days when payments were seen as purely transactional. Today’s Hoteliers recognize that their payments strategy is key to improving customer experience, and they are shaping that strategy to promote retention and growth. In fact, 58% of hospitality merchants intend to increase their investment in payments over the next two years.

Watch as ACI Worldwide and independent analysts Ovum discuss the findings from two recent research studies that examine the priorities for merchant payments.

Learn more

Payments Insight for Hotels

The 2017 Global Payments Insight research report looks at key aspects of global merchant’s existing payment infrastructures, their forecasts for spending, areas for investment and their perceptions on where payments fit within their business.

Access Research