YOUR CUSTOMERS WANT EPAYMENT OPTIONS
How can you make it easier on your customers when it’s time to pay you? ACI is the partner you need to upgrade your loan servicing systems. Together we will accommodate the newest demands for loan payments options
As a finance company, payments are our lifeblood. ACI’s electronic bill payment technology gives us a competitive advantage by providing our customers the easiest and most flexible ways to make their loan payments, resulting in both operational efficiencies and significant cost savings for SAFCo and our customers.
Gary Stein Chief Financial Officer, SAFCo
HIGHER CUSTOMER SATISFACTION, HIGHER REVENUES
The billing and payment experience is the most influential driver of customer satisfaction in lending. 90% of highly satisfied customers will purchase loans from their lender in the future.*
Grow your loan portfolio by offering customers a wider variety of convenient options for receiving notifications, viewing bills and making loan payments. Then embed marketing videos in e-statements to cross-sell new services.
UP bill payment solutions for CONSUMER finance
- UP Bill Payment from ACI provides the most convenient loan servicing with anytime/anywhere alerts, card, ACH and cash payments across the web, mobile, IVR, call centers and walk-ins.
- The most flexible options for bill presentment and payment
- Industry-leading security and full PCI, GLBA and NACHA compliance
- Save 30% on debit card interchange
*Source: J.D. Power & Associates
REDUCE THE COST OF PAYMENT PROCESSING
ACI enables you to drastically reduce your costs.
*Source: Navigant Consulting, BlueFlame Consulting, J.D. Power & Associates, Mercator Advisory Group
Lower customer service call times by 80% with debit card payments*
Shrink the cost of debit card interchange by 30% through ACI’s unique resources, partnerships and expertise
Decrease document delivery costs by 50%* with interactive eStatements