Security, the New Payments Ecosystem and the Need to Educate the Consumer (Or Ask Them to Unclog Your Sewer!)

When it comes to any payments ecosystem, you must remember that we are talking about MONEY. More importantly, people’s money (like yours and mine). In any conversation in this space, secure is something that is assumed. A consumer simply won’t use a new system if they don’t believe it is secure. Unless of course it’s free Wi-Fi. As we have seen, folks are willing to do almost anything to get free access on their devices, even agreeing to clean toilets! (This was a real thing… one hotspot operator added it to their Terms of Service fine print). When we talk secure, it’s important that we keep this in mind: secure is not just a piece of the Hierarchy of Payment Needs, it’s an integral part of it, which is why it sits directly on top of the foundations. Without this layer, the whole ecosystem collapses.

The Growing Strategic Importance of Instant Payments [Webinar]

Financial institutions already recognize the potential of instant (or immediate) payments in the real-time, open banking landscape, however many are still determining the best path forward as they juggle new regulatory requirements and the evolving demands of customers.

Learning Lessons From Large Scale Breaches

At this point, there’s no ignoring it: our financial security is compromised daily. And no doubt, many reading this wouldn’t hesitate to recount all the breaches they have been a part of as consumers; merchant breaches in which replacement cards forced you to update your linked accounts, or data compromises where personal information was stolen and identity theft protection was provided, forcing you to consider freezing new credit originations.

The Challenge and Reward of Consolidating Payment Platforms

The majority of retailers operating internationally have multiple payment platforms, designed to suit the local markets in which they operate, and these platforms often differ between sales channels according to research carried out by ACI Worldwide and Retail Week. This reflects not only different consumer expectations and payment preferences, but also the cost of upgrading and consolidating multiple payment systems. The emergence of new payment options, combined with pressure to be compliant with the latest payment standards, only adds to the complexity.

Zelle’s Secret to Successful Immediate Payments Adoption

As Zelle launches its standalone app, it is already very well positioned to be successful in the P2P space. The network dominates access to U.S. bank accounts and is gaining new customers at a speedy pace of 50,000 per day^{[ 1 ]}.

How to Deliver on Customer Experience in a Digital Payments Era

Don’t Break the Bank – Building for the New Payments Ecosystem.

Contactless Turns Ten: The Shift to Contactless Universal Payments is Now Well Established

In September 2007, Barclaycard first introduced contactless payments to the UK. Ten years on, and many Brits would no longer want to live without a contactless card in their wallet. In fact, six out of ten Brits now pay with "touch and go," and according to the UK Cards Association 108 million contactless cards are in circulation in the UK, with volumes of transactions currently reaching £400 million per month.

How to Protect the Foundations of Transaction Banking Against Disruption in The New Payments Ecosystem

Scalable, Available, Reliable – #SleepAtNightability for Corporate Banking

Vanilla Payments Don't Always Cut the Mustard

Five years ago, there was a clear trend among major brick-and-mortar retailers to bring in their own payments software. Except for very small retailers that used bank-owned stand-alone POS terminals, retailers wanted to own and operate their own systems – usually licensed products from a small number of specialist payments software vendors. This approach gave retailers flexibility, control and cost savings through centralization. Other than the bank-owned terminal approach, there were few viable alternatives.

Cómo los Ponibles están cambiando los pagos en Colombia [How Wearables Are Changing Payments in Colombia]

Available in Spanish and English

Thanks to the payment industry’s ongoing digital transformation and countless innovations adopted by banks, fintechs and retailers, it is now possible to make payments via bracelets, rings, watches, and even jackets—these are called Ponibles in Colombia. You know them as ‘Wearables.’