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  • The changing nature of fraud

    Tuesday, December 07, 2010

    The reduction in fraud levels seen in Australia once again reiterate the potential savings that can be delivered if countries roll out EMV technology, and it will be interesting to see if the current non-EMV countries such as the US reconsider their stance as these stories continue to come through.

  • Success factors for in-house card processing

    Monday, December 06, 2010

    I recently posted on the brand, customer and risk-mitigating advantages of bringing card processing in house. However, while an in-house card processing strategy clearly presents a set of indisputable strategic and global business advantages, there are risks to consider.

  • In-house card processing: reducing costs and risks

    Thursday, December 02, 2010

    I recently posted on how bringing credit card processing in house can help build a financial institution’s brand and customer loyalty. For banks with in-house processing and advanced fraud detection systems, another advantage is the ability to mitigate brand and business risk around privacy and security issues.

  • Why bring card processing in house?

    Tuesday, November 30, 2010

    While outsourcing continues to be a trend this year, in terms of card processing there are far-reaching business and financial advantages to bringing the process in house. On the one hand, the economics of outsourcing can be competitive when looking at the low cost per unit in post mature market segments like consumer credit cards

  • Not Just Another Manic Monday

    Monday, November 29, 2010

    According to Kelkoo – the online retail comparison website – and Visa Europe, Monday 29 November is the busiest online shopping day of the year. Visa Europe expects 3.8m purchases worth £265m to be made using Visa cards and Kelkoo says that online shoppers are expected to spend £537m on Christmas gifts today.

  • The Credit Card in Germany

    Wednesday, November 24, 2010

    It is good news that credit cards are the most popular payment method in German e-commerce for the first time. It’s also interesting that 2010 has seen a significant growth in the number of credit cards being issued in Germany with organisations such as Deutcshe Bahn and others starting to co-brand credit cards again. For example, LandesBank Baden Wüttenberg has issued a card with the football team VfB Stuttgart, which can be used at the stadium. In addition, Postbank, Targobank and Santander Consumer Bank in Germany have also grown significantly having pushed their credit card offerings and upped their sales activities.

  • Direct Debit Fraud at an All Time High

    Tuesday, November 23, 2010

    It is worthwhile remembering that there is actually more than one victim involved in Direct Debit fraud. The Paying Bank executes the payment against a fraudulent direct debit mandate, and the Collecting Bank receives the fraudulent payment, whose customer provides goods and services – for simplicity let's assume they are in fact legitimate in the first place.

  • Asia Pac moves towards greater economic integration

    Friday, November 19, 2010

    The APEC (Asia-Pacific Economic Co-operation) 2009 summit upped its efforts last week to strengthen economic integration in the region.

  • For German consumers cash is still king

    Friday, October 29, 2010

    However, at present, many German retailers still ask their customers to pay with cash instead of using a card. Despite the costs and risk associated with the handling of cash – for both the retailer and the bank - German retailers still prefer it, as the banks in Germany currently facilitate the handling of cash. If the use of cashless payment methods in Germany is to grow, retailers need to be further educated around the costs incurred for both parties in handling cash.

  • Getting One View of Financial Crime

    Wednesday, October 27, 2010

    Anyone who has worked in a bank, or has spent any length of time working with them, knows that technology silos are all too commonplace. Many banks have one system to process debit card payments, another for credit, a third for online banking, and the list goes on. The same applies for fraud prevention and detection, where many banks aren't yet taking a true enterprise view of a customer but instead trying to identify fraud on individual channels, which inevitably makes the detection slower and less accurate - for when fighting financial crime, information and knowledge really is power.