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  • Money Transfer

    Expert Insight: Looking below the surface of payments disruption

    Wednesday, April 15, 2015

    Recently, social network Facebook announced that P2P payments can be made through its Messenger service. Square has expanded its Square Cash service to businesses and introduced the "Cashtag" as a means for sending P2P payments. Both are interesting efforts by companies looking to leverage social networks as tools for financial services. They also illustrate something very important about what is going on in payments right now.

  • Wearable Tech

    Apple Watch is here… A Jetsons' reality comes to fruition

    Friday, April 10, 2015

    I am bullish on wearables, there I said it, that’s out of the way. I think wearable technology and the internet of things is truly our future. What was merely a pipe dream when Hannah Barbara’s introduced the world to the futuristic family the Jetsons’ in 1962, is literally becoming a reality all around us today. And today, Apple started to take orders for the company’s first foray into the wearable category. While wearables are not new, Apple entering the ring has changed the conversation, and may have sped up the arrival of a Jetsons’ reality. So what does that mean for financial services? Here’s where I think we may be headed in the not so distant future.

  • Pay My Bill Sweepstakes

    'Cause I'm the Taxman, Yeah, I'm the Taxman

    Tuesday, April 07, 2015

    While many of us have a proclivity for the Beatles, many of us also have a proclivity for procrastinating. We get the job done—and typically done well—but not until the deadlines beckon. And this seems to be more rampant for thousands, if not millions of us, during tax season. For those who are counting, taxes are due in a mere 8 days - less than 2 weeks left and agita is setting in. So this tax season, let’s do our best to prevent heartburn and indigestion…or worse. And let’s take the figurative tax returns by the horns. It might be too late to change our ‘wait until the last minute’ habits, but there are ways to make tax filing quick and easy.

  • Millenials

    Why Millennial Customers are “All they are Cracked” up to be

    Thursday, April 02, 2015

    I was reading a recent musing from an industry veteran that caught my attention, which I think was the point, but for all the wrong reasons.

  • Making our payments systems fairer

    Making Our Payments Systems Fairer Will Benefit Banks and Consumers Alike

    Wednesday, April 01, 2015

    New Payment Systems Regulator Aims to Open Up Payments Systems to Non-traditional Players

    The new Payment Systems Regulator officially starts working today (April 1st.) It’s the first time the UK gets a regulatory body overseeing the £75 trillion a year payments systems. Its brief is clear: to make the system fairer for consumers and open it up to challenger banks. The regulator has been given strong powers by the government and has already made it clear it will fine banks if they do not step up to the mark.

  • Mobile payments

    Mobile: The Enhancement Channel (and Fresh Maker)

    Thursday, March 19, 2015

    Who doesn't love a Mentos reference? And like the delicious candy/mint, mobile is the fresh maker. But when it comes to mobile banking, are we really talking about the 'now' or is it more like kickboxing, the sport of the future (to borrow a quote from the fictional Lloyd Dobler)? Let's explore in this latest edition of 'Rantings with Ranta'.

  • Global Virtual Currencies

    How can banks take part in the BitCoin Gold Rush?

    Tuesday, March 17, 2015

    Quick history question for you – who got rich in the famed California gold rush back in the mid 1800’s? It certainly wasn’t John Sutter or many of the thousands of prospectors. Of course some speculators struck it lucky and made piles of money, finding gold on Sutter’s own land. But the biggest beneficiaries of the gold rush? Merchants and those providing the services to merchants and speculators alike, namely banks.

  • Apple Pay and mobile payments

    Win or Lose, Apple Pay Can Be a Catalyst for Innovation

    Friday, March 13, 2015

    In payments, it goes without saying that Apple Pay can’t be ignored (though Google is making some recent rumblings too). Over the past decade-plus, Apple has built its reputation as a significant disruptor in a variety of industries, and for the most part, it has seen incredible success in every realm it has touched. So when Apple decided to enter the world of payments, the announcement was naturally met with the usual fanfare.

  • Technology

    "Technology is one of the strongest weapons for banks."

    Tuesday, March 03, 2015

    That’s a direct quote from Christine Barry, research director at leading fintech advisory firm Aite Group, during a transaction banking webinar held last week. It summarizes the current situation in the transaction banking space very well. The topic was “Five Key Strategies for Improving Customer Experience and Driving New Transaction Banking Revenue Streams.”

  • Profitable growth Arises from new eBills

    The $2.2 Million Your eBilling Strategy Loses Each Year

    Monday, March 02, 2015

    I just got off the phone with a call center rep and I am legitimately delighted. The rep addressed the issue with one of my bills quickly and easily. But what would have been even better is if I never had to call about my bill in the first place. Most electronic billing & payment solutions have failed to reduce customer service calls, according to a survey of 100 executives summarized in the infographic below