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  • Gauging new payments apps

    Getting a Gauge on Payment App Season

    Monday, August 28, 2017

    Dear Mark, this is a 100% true story (and a solid ‘Ranting’ to boot). As you know, I just returned from a lovely and relaxing vacation (or as our European colleagues call it, holiday). And as I got into my car this morning—for the first time in more than a week—I realized the gas tank was near-empty and that my low-tire indicator light was on… and I needed to get my daughter to camp en route to coming into the office.

    You’d think this a minor inconvenience, right? Well…

  • API Stairway

    API Stairway: The Five Steps to Open Payments

    Wednesday, August 23, 2017

    In my pre-EBAday rantings, I discussed Open APIs in the context of one of the greatest rock songs of all time (Stairway to Heaven, for the uninitiated). Waxing poetic about a topic is one thing, but marrying it to concrete steps is another. So, while our Stairway to Open API utopia was a nice background, it’s time to talk about the flights of stairs we’ll have to take to arrive at those pearly entry gates.

  • Challenges for ISOs

    Five Ways That ISOs Can Turn eCommerce Challenge Into Opportunity

    Tuesday, August 22, 2017

    With the explosive growth of global eCommerce, the entire retail industry has become increasingly digitized, and in the U.S., eCommerce sales growth of more than 15 percent YoY continues to outpace stores. But at the same time, ISOs are feeling the squeeze as acquirers, logistics companies, card schemes, banks, and POS manufacturers (among others) have adapted their offerings with the goal of offering end-to-end payment applications and becoming a merchant’s sole provider.

    However, ISOs can turn challenge into opportunity – and revenue – and can thrive despite the disruption of the traditional payments ecosystem.

  • Small business banking bacon?

    What’s Your Small Business Banking Bacon?

    Friday, August 18, 2017

    Every hip recipe has bacon in it these days. So why shouldn’t your digital banking experience be the same? After all, it’s a yummy addition that gives a standard dish that extra flair.

    Small business banking has been a prodigious untapped market for over a decade. Banks desperately strive to make revenue from this market, but in most cases, they have struggled to do so.

  • PSD2 in the USA

    PSD2 Carries Over to the U.S. – Via the Phone in Your Hand

    Wednesday, August 16, 2017

    Let me ask you a favor. Could you put down your phone for just a minute? Unless, of course, you’re reading this on your mobile device.

    It can be an uphill battle asking someone to put down their phone these days. I have a tween, so I know the struggle! One of the reasons we’re so reticent to do so is the sheer power contained within these devices. At this point, it controls the music, the temperature, the locks and even the lighting in your home, and that’s not even touching on its entertainment value, or its capabilities as a payment device. The device, in its present form, has been around for ten years now, and in 2017, it’s safe to say there’s no going back.

  • Making ubiquity a reality

    Making Ubiquity A Reality: Real-Time Payments Pushes Ahead In The U.S.

    Monday, August 07, 2017

    As a member of the Faster Payments Task Force, an initiative of the Federal Reserve, I am pleased with the newly released report findings and the push to achieve the Federal Reserve’s Faster Payments call to action in just twenty-nine months from now; a payment system that is faster, ubiquitous, more inclusive, highly secure, and more efficient.

  • Lifestyle use cases are driving mobile payments

    How Connected Consumer Lifestyles Will Drive Forward Mobile Payments

    Thursday, August 03, 2017

    Merchants are striving to respond to the ever-changing behaviors and expectations of consumers by creating seamless purchasing experiences that engage customers and keep them returning for more. In turn, payment service providers (PSPs) and technology vendors are endeavoring to meet the needs of those merchants by providing appropriate supporting technology and services.

  • Assessing Same-day ACH In The New Era of Real-time Payments

    Assessing Same-day ACH In The New Era of Real-time Payments

    Friday, July 28, 2017

    The pace of payments has risen sharply in the U.S. since the introduction of same-day ACH in September 2016. Following the global movement towards immediate payments, the pace is set to pick up as real-time speed arrives through schemes such as The Clearing House (TCH) Real-time Payments System and Zelle networks.

  • Consumer attitudes to bill pay solutions

    What Do Consumers Expect From Your Bill Pay Solution?

    Thursday, July 27, 2017

    Are you treating consumers how they want to be treated when it comes to billing and payment? To find out, I spoke with David Albertazzi from Aite Group about his new research 'How Americans Pay Their Bills'. Let’s see what David’s data says.

  • The Many Delicious Flavors of P2P

    Friday, July 21, 2017

    We’re now very much into the height of summer (real feel today outside my door is 98 degrees, not to be confused with that amazing band from the 90s). And following the recent Zelle launch, we’re also very much into the height of P2P hype. As Mark and I are wont to do, we’re mixing up food and payments (a delicious combo)! And in this case, we’re talking about one of our favorite summer (or year-round) treats, ice cream. We’ve waxed poetic about ice cream in prior blogs (i.e., shops at the Cape and in Newport that still abide by old-school cash-only policies, etc.). Specific to this post, if you think about it, the roster of P2P options continues to increase, like the number of amazing flavors that Ben & Jerry’s offers these days. And with spoons in our mouths and napkins in our hands, it’s time to rant!