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  • El Riesgo Oculto de “Dormirse en Los Laureles” [The Hidden Risk of Complacency]

    Monday, March 13, 2017

    Available in Spanish and English

    As a professional in Latin American electronic payments, I often forget how it is to live not knowing what’s going on backstage every time I use my cards. My specialization makes me aware of trends worldwide, so while traveling, I’m able to analyze different technologies in action. My consumer side, also known as my ‘shopaholic’ side, exposes me to multiple situations, since any trip—be it business or leisure—always provides a good opportunity to shop. On a recent trip, I had the chance to experiment with my Argentinian cards during a semi-long-term stay. While out of country for 40 days, I experienced first-hand the challenges that consumers encounter with the EMV payments barrier.

  • Is payments your core business?

    Are Payments Your Core Business? And, Should You Care?

    Thursday, March 09, 2017

    You know you are getting old(er) when you start reminiscing about the past, longing for better and simpler times. Are you thinking, with nostalgia, of those bygone days when payments were simple? With four party models, ‘digital’ meant card or wire transfers, banks and their processing partners provided secure but not-too-fast payments, and payment revenues accounted for 33 percent of banking revenues. If your answer is ‘yes’ to the previous question, then you are probably not a millennial.

  • Blockchain for retailers

    Blockchain for Retailers: Producing Real Business Benefits

    Wednesday, March 08, 2017

    When I read about blockchain, I typically come across three use cases: cross-border payments, security issuance and digital currency. These have all been proven to work—and they are also finance-related. But the payments ecosystem includes a lot more than just financial institutions. This post explores the potential impact that blockchain will have on retailers and their value chain.

  • Card fraud in Singapore

    How Fraudulent Are Singapore-issued Cards?

    Monday, March 06, 2017

    While eCommerce continues to bloom globally, it is still outpaced by growth in total fraud losses. In 2015, total losses from card fraud increased by 19 percent over the previous year, while the overall card transaction volume grew by only 15 percent. But what’s the picture at the local level? Specifically, are Singapore-issued credit cards–in a domestic market that has strict laws and financial regulation–spared from this exposure and risk?

  • eCommerce-in-South-Africa

    The eCommerce Opportunity in South Africa

    Thursday, March 02, 2017

    High mobile penetration, rising consumer confidence in online transactions, and secure online gateways are driving eCommerce growth globally. However, by international standards, eCommerce penetration across Africa is still relatively low. But it is estimated that 600M consumers will be online by 2025, spending $75B each year, which offers a tremendous opportunity.

  • Estate Management

    Devices, devices everywhere – the growing challenge of terminal management

    Tuesday, February 28, 2017

    As merchants grow in size, the number of devices needed to power payments across the enterprise inevitably increases. And, with the growth of omni-channel retailing, the store is fast becoming home to an array of different payment device types, as merchants strive to meet the demand for customer service innovation.

  • mobile travel trends

    Mobile is Transforming the Travel Sector – So What’s a Merchant To Do?

    Thursday, February 23, 2017

    February in South Africa means long, hot days, and seemingly endless sunshine (interrupted only by the occasional thunderstorm). Temperatures often top 30 Celsius (that’s mid-eighties for my American friends) and nearly every day is deserving of a braai (that’s barbeque for the rest of the world). But I do spare a thought for my colleagues and friends in Boston, New York, Munich and London (amongst others) at this time of year, as they slog it out through the darkest and coldest months of winter. Who’s to blame them for seeking a bit of light escapism as they plan and book their spring and summer vacations?

  • delorean-open-payments

    “Roads? Where we’re going we won’t need Roads” - Open APIs and Financial Services

    Monday, February 13, 2017

    The word ecosystem is often used when discussing payments. Whether it’s to describe how a payment is made or to discuss a partnership or even understanding your place in the value chain. Though part of the issue with how we present the ecosystem is that we tend to emphasize only small portions of the overall picture, that is to say if we are discussing payments to a merchant or retailer, the picture shifts to just show eComm, mComm and POS while partially ignoring the Financial Institution, and to a lesser extent the FinTech’s domains. But those days may be coming to an end as we have begun the transition to a new payments ecosystem.

  • PSD2 Regulation Will Bring Down the Walls, Not Build Them

    PSD2 Regulation Will Bring Down the Walls, Not Build Them

    Friday, February 10, 2017

    The Payments Services Directive 2 (PSD2) is shaking up the industry, and for good reason. There is sometimes a tendency for the payments ecosystem to expect doom and gloom when it comes to new regulation; seeing it as restrictive, unnecessary interference, or costly. The reality is that PSD2, along with other regulatory changes across Europe and the world, offers a massive opportunity for all participants in the payments ecosystem to carve out new revenue streams.

  • Connected-devices

    Connected Devices are Opening Up New Forms of Payments and Partnerships

    Wednesday, February 08, 2017

    Of all the trends that are currently shaping – or re-shaping – the nature of payments, none is more significant than the rise of the Internet of Things (IoT). We often talk about the payments ‘ecosystem’ and the complexity that exists between the many participants that are part of this ecosystem, but this complexity will expand exponentially as millions – no, billions – of devices become internet capable.