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Displaying 1 - 10 of 27 ecommerce blog posts

  • Millennial shopping behaviors

    Are Millennials’ Shopping Behaviors Today, Everyone’s Shopping Behaviors Tomorrow?

    Monday, April 03, 2017

    Much has been made of the impact that the so-called ‘Millennial generation’ (aka Generation Y) will have – or is already having – on the way financial services are developed and delivered. And plenty of (digital) column space has been dedicated to discussing how the first digital native generation is transforming commerce – and payments – with different expectations, preferences, and shopping behaviors than their older cohorts.


  • The Middle East Presents Retailers A Growing Opportunity But Faces Two Challenges

    The Middle East Presents Retailers A Growing Opportunity But Faces Two Challenges

    Friday, March 31, 2017

    36% of Middle East residents are digital shoppers1  and are expected to spend $19B2 online in 2017; with this spend figure rapidly growing to $34B in 2021. Although cash is the preferred method of transacting, the region is edging toward a digital society. In the UAE and Saudi Arabia, nearly two thirds of the population has smartphones—fueling shopping online growth.3  This prevents retailers new growth opportunities.

  • Key Cross-Border Considerations for Payment Providers

    Key Cross-Border Considerations for Payment Providers

    Thursday, March 30, 2017

    Pursuing a cross-border strategy is increasingly popular, especially among those U.S. payments companies – and merchants – competing in an increasingly commoditized domestic market. While there’s no template that works for all businesses, there are certain key themes that seem to crop up again and again when discussing with colleagues, partners and clients.


  • Omni-Channel's Biggest Challenge

    Drowning in Data? Or Thirsty for More? Omni-Channel’s Biggest Challenge

    Friday, March 17, 2017

    There is no doubt that retailers recognize the value of knowing their customers better. Whatever the merchant sector, geography, or business model, understanding customer buying habits, payment and channel preferences, and satisfaction levels can drive sales, boost customer loyalty and raise revenues. But, in the ever-changing world of the omni-channel shopper, how easy is it to really know your customer?

    The single biggest key to this challenge is data – and lots of it. Not just ‘big data’, but smart, consolidated big data – and this only comes from the ability to bring massive amounts of information together from multiple sources, and analyze it to build a comprehensive picture.

  • eCommerce-in-South-Africa

    The eCommerce Opportunity in South Africa

    Thursday, March 02, 2017

    High mobile penetration, rising consumer confidence in online transactions, and secure online gateways are driving eCommerce growth globally. However, by international standards, eCommerce penetration across Africa is still relatively low. But it is estimated that 600M consumers will be online by 2025, spending $75B each year, which offers a tremendous opportunity.

  • mobile travel trends

    Mobile is Transforming the Travel Sector – So What’s a Merchant To Do?

    Thursday, February 23, 2017

    February in South Africa means long, hot days, and seemingly endless sunshine (interrupted only by the occasional thunderstorm). Temperatures often top 30 Celsius (that’s mid-eighties for my American friends) and nearly every day is deserving of a braai (that’s barbeque for the rest of the world). But I do spare a thought for my colleagues and friends in Boston, New York, Munich and London (amongst others) at this time of year, as they slog it out through the darkest and coldest months of winter. Who’s to blame them for seeking a bit of light escapism as they plan and book their spring and summer vacations?

  • Connected-devices

    Connected Devices are Opening Up New Forms of Payments and Partnerships

    Wednesday, February 08, 2017

    Of all the trends that are currently shaping – or re-shaping – the nature of payments, none is more significant than the rise of the Internet of Things (IoT). We often talk about the payments ‘ecosystem’ and the complexity that exists between the many participants that are part of this ecosystem, but this complexity will expand exponentially as millions – no, billions – of devices become internet capable.

  • Busting Bitcoin Myths

    Busting Bitcoin Myths

    Thursday, January 12, 2017

    Bitcoin has attracted its fair share of media attention – and some negative perceptions held by merchants and consumers are hard to shake. To what extent is this justified? Or are there myths that can be dispelled? Bernard Kaufmann, General Manager, Payment21 contributed the following guest blog post to do some cryptocurrency ‘mythbusting.’



  • Open API architecture

    Open API Architecture is Now a Prerequisite for Merchants

    Tuesday, December 13, 2016

    Next generation merchants, including global players such as Uber and Airbnb, have built their success on openly accessible APIs and technologies that are constantly evolving to meet market needs. Because they have built their products and services on openness, they also expect an open technical setup from their payment providers. This puts pressure on payment providers to deliver state-of-the-art payment technology.



  • Cryptocurrency and the Cross-border Opportunity

    Cryptocurrency and the Cross-border Opportunity

    Friday, December 02, 2016

    Payment21 provides AML-Compliant bitcoin processing and exchange services to eCommerce merchants and online payment aggregators around the globe. The service offerings focus on regulated businesses that have a need for effective compliance procedures. The target group includes publicly-listed eCommerce merchants, licensed gaming enterprises, concessionary wireless network providers, and their banking partners. We spoke to Bernhard Kaufmann, General Manager, Payment21, to find out how their solution for cryptocurrency processing can drive cross-border growth.