Displaying 1 - 10 of 61 eCommerce blog posts

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  Checkout Optimization Challenges: Top Tips for Online Merchants

  Wednesday, July 10, 2019 Chris Andrews to eCommerce

  As the current conference season draws to a close, it’s time to reflect on one of the key topics topping the agenda for many online merchants: checkout optimization.

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  How Banks and Acquirers Can Deliver on the Benefits of PSD2 SCA Exemptions and Differentiate Their Merchant Services

  Tuesday, July 09, 2019 Rachael Tomaney to Payments Risk Management, eCommerce

  PSD2 is an opportunity for acquirers to differentiate themselves by delivering improved services to their merchants, if they implement modern solutions to manage SCA exemptions. This will drive the best customer experience in combination with regulatory compliance.

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  PSD2 and Strong Customer Authentication – What's in Store for Merchants?

  Thursday, June 27, 2019 Jackie Barwell to eCommerce, Payments Risk Management

  With the final pieces of the Payment Services Directive (PSD2) puzzle coming together, payments businesses are highly focused on meeting their compliance obligations. But the forthcoming changes will affect everyone in the payments chain – and it’s important for merchants and PSPs to understand the practical implications for their businesses and customer relationships.

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  Transforming Telecom Companies in a Retail World

  Wednesday, June 26, 2019 Neil Worker to eCommerce, Merchant Retail

  The recent MVNO World Congress in Amsterdam brought fascinating insights into the changing telecom industry, particularly around the opportunities that lie ahead for Mobile Virtual Network Operators (MVNOs) and how they can they can cement their position in today’s fast-paced climate.

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  Beyond Borders: Navigating the Challenges of eCommerce Expansion

  Thursday, June 13, 2019 Chris Andrews to eCommerce

  eCommerce continues to flourish, with impressive growth figures year after year. In 2018, global online sales reached almost $3 trillion, and are expected to hit $4 trillion by the end of 2020.

  Despite eCommerce taking an increasing slice of the retail pie (which could now be as high as 15 percent according to recent figures), it is increasingly challenging, with competition and cost pressures creating significant issues for merchants of all sizes.

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  Payments and Fraud: The Paradox Twins

  Wednesday, May 15, 2019 Andrew Marshman to Payments and Industry Trends, Merchant Retail, eCommerce, Payments Risk Management

  Digital commerce through web and mobile is where merchants predominantly experience shopper growth today.  This has become a hugely important domain for their focus.  It offers a means for international growth, new market penetration and a way to engage with shopper-hungry Millennials in their culture.  Merchants frequently adopt a Digital-First, eCommerce-First or Mobile-First strategy to ensure full corporate buy-in to this strategy.

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  Knowing New Customers – And How Shared Data Helps in Fighting Fraud

  Monday, April 08, 2019 Jackie Barwell to eCommerce, Payments Risk Management

  As the eCommerce industry continues its rapid growth, the lines between physical and digital shopping are becoming increasingly blurred. These changes are creating a number of challenges for merchants, not least around customer visibility and fraud prevention.

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  Adding a Global Payments Layer for Future Growth

  Thursday, February 14, 2019 Richard Jolly to eCommerce

  Digitization has changed the payments industry completely and irrevocably. Cash payments are in full retreat, as more people pay digitally – with more than 1.6 billion people now shopping online. The digital customer expects an extremely fast and convenient payment experience, with high security standards, and immediate availability of payments information.

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  Let’s Get Phygital: eCommerce Is Coming To A Store Near You

  Tuesday, January 29, 2019 Andrew Marshman to eCommerce, Merchant Retail

  While payments vendors continue to pitch and strategize with a focus on omnichannel, the omnichannel story has already moved on.

  Make no mistake – omnichannel remains important and the best vendors have solutions that provide a single cloud payments service capable of delivering a single view of the customer across stores and digital channels. And the best retailers utilize these solutions to deliver efficient cross-channel shopping experiences. Meanwhile, many other retailers get by (though seldom rise to the top) with a siloed approach.

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  Around The World: Taking Stock of Global eCommerce in 2019

  Thursday, January 10, 2019 Michael Grillo to eCommerce, Merchant Retail

  As I head to #NRF2019 in New York City next week, I’m excited to see how some of the biggest retailers and merchants see the industry evolving over the coming year. What trends they think are going to shape 2019, and which of 2018’s buzzwords can be put to bed.