Displaying 1 - 10 of 49 eCommerce blog posts
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German Gamers Present Conversion Challenges for Game Publishers
Thursday, August 16, 2018 Alejandro Aznar to eCommerceThe gaming sector is booming – it's the perfect time to delve into some of the current trends in gaming that are revealed in our latest benchmark survey with Newzoo – and a chance to look at what sets German gamers apart.
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Positive Profiling Makes Everyone a Winner in Gaming
Tuesday, August 14, 2018 Amanda Mickleburgh to Payments Risk Management, eCommerceOnline gaming is one of the fastest-growing segments within the broader entertainment industry. With 2 billion active gamers worldwide and 200 million people playing games on social networking sites at least once a day, it is no surprise that the market is now worth well over USD $100 billion per year.
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Top Tips to Battle Payments Fraud in Gaming—From a Millennial Gamer
Monday, August 13, 2018 Robert Mercer to eCommerce, Payments Risk ManagementThe gaming industry, from a consumer point of view, has evolved dramatically over the last 5-10 years. The buying process has rapidly changed from a one-time, final payment – often at a physical store for a physical product – to a series of never ending bundles, boosters, skins, downloadable content and in-game currency sales!
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Payments in Gaming: The Female Gamer Powers-Up
Thursday, July 19, 2018 Jessica Letterman to eCommerceThe global games market is booming, with revenues set to reach USD $137.9 billion by 2021. But along with the growth, gaming is also transforming and diversifying; in genre, gaming devices, platforms, economics and demographics. Notably, female gamers are ‘powering up’ – representing 40% of paying gamers across all platforms – and there are implications for how gaming companies deliver their products and the role of payments in the overall customer experience.
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Could Blockchain and Cryptocurrencies Revolutionize Payments in the Gaming Sector? [Q&A]
Monday, July 16, 2018 Katrin Boettger to eCommerceACI recently partnered with Nextpayway, a company offering a specialist payment solution for the gaming industry. The Israeli start-up is implementing ACI’s UP eCommerce Payments solution to deliver next-generation payments and fraud prevention. We spoke with Nextpayway’s CEO Angela Behar just after the GES World Gaming Summit in Barcelona.
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Pints, Penalties and Payment Fraud: Welcome to the World Cup
Friday, July 06, 2018 Jackie Barwell to Payments Risk Management, eCommerceYou’d think that England already had the World Cup in the bag, based on the nationwide scenes of jubilation after the Three Lions’ penalty-takers had gone against the (painful) grain of football history, and emerged victorious at the end of a scrappy match against Colombia. However, those cries of “It’s Coming Home” from English football fans may just be a little premature, given that there are still three matches to play (and win) before the English can lay claim to being world champions for the first time in half a century.
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Innovate and Integrate to Accumulate: Investing in Payments Systems to Drive Growth
Monday, July 02, 2018 Annett van de Bunt to Merchant Retail, eCommerceToday’s merchants face numerous challenges, which boil down to one central issue: how to succeed in a constantly changing, complex market, while also investing for the future.
Merchants need to deliver on growing expectations around the customer experience in an increasingly competitive environment, while battling growing costs and squeezed margins. This pressure extends through the whole business for every merchant, in every sector, and it’s driving merchants to look into every corner of their operations for ways to cut costs and redirect resources.
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Choice and Flexibility Help Digital Entertainment Merchants Catch Their Customers
Thursday, June 21, 2018 Christopher Taine to eCommerce, Merchant RetailGaming and Digital Entertainment is one of the fastest growing verticals within the broader merchant sector, as boundaries continue to blur. Many forms of entertainment that once only took place in the physical world, or through the purchase of physical goods, have gone fully digital – with significant ramifications for businesses that provide payments services to suit a wide range of merchant needs. I spoke with Andy McDonald, ACI’s vice president of merchant payments, to find out more.
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The Telco Transformation Tight Rope: Balancing Risk and Reward
Wednesday, June 20, 2018 Chris Curd to Merchant Retail, eCommerceIn a previous blog post, we looked at the towering mobile payments opportunity for those MNOs and MVNOs that can build customer trust and convenience through innovation to become a digital marketplace.
But, it is safe to say that while the digital marketplace model could be a real opportunity for telcos, taking this route is not without some risk.
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Cutting the Cost and Complexity of Merchant Payments – But Not the Customer Experience
Monday, May 14, 2018 Michael Grillo to Merchant Retail, eCommerceNew research from ACI and Ovum, released this week, highlights that many merchants in 2018 are investing in creating operational efficiencies in their payments systems. But the question is, as they strive to simplify systems and cut costs, will customer experience suffer?