Displaying 1 - 10 of 51 eCommerce blog posts
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The ‘Internet of Things’ is the Game-Changing Next Step for Telcos… But What Are They Missing?
Wednesday, November 14, 2018 Chris Curd to eCommerceAs I travel to meet new telcos and attend an array of trade shows around the globe, one discussion that comes up again and again is how the telco industry can gear up for the world of IoT. And it’s not just a topic that telcos are “a bit” interested in – the sector believes that IoT will drive the fourth industrial revolution, likening it in importance to the discovery of steam power.
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The Challenge of Catering to the Anything, Anywhere, Anytime Retail Shopper
Tuesday, October 30, 2018 Chris Andrews to eCommerce, Merchant RetailTen years ago, retail eCommerce was a fairly simple provision; most retailers’ websites offered a small range of products with long lead times, local delivery and postal returns. Payments were mostly completed by card in the local currency, and the online customer experience was less than slick.
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German Gamers Present Conversion Challenges for Game Publishers
Thursday, August 16, 2018 Alejandro Aznar to eCommerceThe gaming sector is booming – it's the perfect time to delve into some of the current trends in gaming that are revealed in our latest benchmark survey with Newzoo – and a chance to look at what sets German gamers apart.
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Positive Profiling Makes Everyone a Winner in Gaming
Tuesday, August 14, 2018 Amanda Mickleburgh to Payments Risk Management, eCommerceOnline gaming is one of the fastest-growing segments within the broader entertainment industry. With 2 billion active gamers worldwide and 200 million people playing games on social networking sites at least once a day, it is no surprise that the market is now worth well over USD $100 billion per year.
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Top Tips to Battle Payments Fraud in Gaming—From a Millennial Gamer
Monday, August 13, 2018 Robert Mercer to eCommerce, Payments Risk ManagementThe gaming industry, from a consumer point of view, has evolved dramatically over the last 5-10 years. The buying process has rapidly changed from a one-time, final payment – often at a physical store for a physical product – to a series of never ending bundles, boosters, skins, downloadable content and in-game currency sales!
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Payments in Gaming: The Female Gamer Powers-Up
Thursday, July 19, 2018 Jessica Letterman to eCommerceThe global games market is booming, with revenues set to reach USD $137.9 billion by 2021. But along with the growth, gaming is also transforming and diversifying; in genre, gaming devices, platforms, economics and demographics. Notably, female gamers are ‘powering up’ – representing 40% of paying gamers across all platforms – and there are implications for how gaming companies deliver their products and the role of payments in the overall customer experience.
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Pints, Penalties and Payment Fraud: Welcome to the World Cup
Friday, July 06, 2018 Jackie Barwell to Payments Risk Management, eCommerceYou’d think that England already had the World Cup in the bag, based on the nationwide scenes of jubilation after the Three Lions’ penalty-takers had gone against the (painful) grain of football history, and emerged victorious at the end of a scrappy match against Colombia. However, those cries of “It’s Coming Home” from English football fans may just be a little premature, given that there are still three matches to play (and win) before the English can lay claim to being world champions for the first time in half a century.
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Innovate and Integrate to Accumulate: Investing in Payments Systems to Drive Growth
Monday, July 02, 2018 Annett van de Bunt to Merchant Retail, eCommerceToday’s merchants face numerous challenges, which boil down to one central issue: how to succeed in a constantly changing, complex market, while also investing for the future.
Merchants need to deliver on growing expectations around the customer experience in an increasingly competitive environment, while battling growing costs and squeezed margins. This pressure extends through the whole business for every merchant, in every sector, and it’s driving merchants to look into every corner of their operations for ways to cut costs and redirect resources.
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Choice and Flexibility Help Digital Entertainment Merchants Catch Their Customers
Thursday, June 21, 2018 Christopher Taine to eCommerce, Merchant RetailGaming and Digital Entertainment is one of the fastest growing verticals within the broader merchant sector, as boundaries continue to blur. Many forms of entertainment that once only took place in the physical world, or through the purchase of physical goods, have gone fully digital – with significant ramifications for businesses that provide payments services to suit a wide range of merchant needs. I spoke with Andy McDonald, ACI’s vice president of merchant payments, to find out more.