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The Race to Real-Time Payments in Europe
Tuesday, March 26, 2019 Craig Ramsey to Immediate PaymentsInstant payments have quickly morphed into the new norm, and as individual European nations forge a real-time, digital-first payments environment, they raise the bar for all financial institutions conducting business in the Eurozone. It’s no longer a question of “what’s the business case?” but a matter of how instant payments players can take advantage of the opportunities now being created.
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Keeping Up With Fraudsters: A Month Isn’t Enough
Tuesday, March 19, 2019 Marc Trepanier to Payments and Industry TrendsAs the Government of Canada campaigns for improved fraud prevention and awareness this month, I’d like to do my part as a fellow Canadian, and shed some light on why payments need to stay a step (or more) ahead of fraudsters, today more than ever.
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Local Perspectives: Real-Time Realities Across Asia-Pacific in 2019
Monday, March 18, 2019 Rachel Hunt to Immediate Payments, Payments and Industry TrendsMoney20/20 Asia returns to Singapore this week, attracting payments professionals from around the vast APAC region – and beyond. The real-time and open imperative is one of the reasons why all eyes are on Asia-Pacific when it comes to payments, so I caught up with ACI payments experts representing three of the key countries within the region, to take the pulse of real-time schemes that are in varying stages of maturity.
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What it Takes to be an ‘Influential Woman in Payments’ [Q&A]
Friday, March 15, 2019 Nidhi (Mathson) Alberti to Payments and Industry TrendsComing off the back of International Women’s Day this past weekend, PaymentsSource has recognized the Most Influential Women in Payments, spanning multiple industries including financial services, retail, investment and technology. Among the honorees is ACI’s very own Carolyn Homberger, group president, global sales. Part of the executive leadership team at ACI, Carolyn leads a team of payments professionals operating across all global regions, and plays a critical role in setting business strategy. As an advocate for the leadership and growth of women in the payments industry, Carolyn is also responsible for launching ACI’s own Women’s Initiative.
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Account Takeover: The Burgeoning Fraud Profession
Thursday, March 14, 2019 Erika Dietrich to Payments Risk ManagementData security features frequently in the news headlines these days, in some form or other. Today’s consumers are increasingly protective of their personal data and concerned about its use. Yet an increasing number of apps and websites allow new customers to use external logins (from social media accounts for instance) to set up new accounts.
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Instant and Open Payments for Consumer Purchases – Lessons Learned From India and Beyond
Tuesday, March 12, 2019 Dean Wallace to Immediate PaymentsDid you know that 65% of merchants want to accept instant payments? That’s because they know the customer experience (CX) benefits will drive growth for their business, and they recognize that this payment type will save their business money.
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What it Means for a Bank to be Real-Time Ready – It’s More Than Just Payments
Tuesday, March 12, 2019 Lu Zurawski to Immediate PaymentsBanks are quickly learning that real-time enablement of the business is more than just a technological upgrade – there is a wider challenge of transforming services and customer experience. Although the banking world faces this challenge with some trepidation, there are success stories from other industries that have overcome legacy technologies and transformed frustrating and opaque customer experiences.
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What We Talk About When We Talk About Digital Transformation
Monday, March 04, 2019 Paul McMeekin to Payments and Industry TrendsThe recent headline grabbing announcement that Banco Santander has signed a USD $700M contract with IBM got me thinking… what’s up with ‘Digital Transformation’ these days? Santander’s announcement was all about digital transformation… and they are a forward-thinking bank. The new global technology agreement is designed to increase efficiencies in the bank’s operations, enable it to be more innovative and deliver new products, faster. But not every bank can pony up $700M and not every bank has suitable technology in place. It got me thinking, what is actually needed for digital transformation?
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Putting Malaysia on the Path to Payments Innovation
Wednesday, February 27, 2019 Leslie Choo to Payments and Industry Trends, Immediate PaymentsThe public launch of the DuitNow instant credit transfer service, in December 2018, provides just a taste of what lies ahead as Malaysia’s Real-time Retail Payments Platform (RPP) is progressively rolled out. Fueled by Bank Negara’s (BNM) increasing support for e-payment platform development, there has been a steady increase in mobile wallet and digital payment usage, setting the stage for 2019 to be a year of transformation for the payments industry in Malaysia.
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Why More Than Half of Gen Z Pays Late
Thursday, February 21, 2019 Marc Sczesnak to Bill PayThe newest generation of consumers to enter the workforce is Dazed and Confused about how to make bill payments (and they most likely don’t get that reference). In fact, 80% of Gen Z contact companies with billing questions and 53% pay their bills late. But it doesn’t have to be this way.
