Learning Lessons From Large Scale Breaches

At this point, there’s no ignoring it: our financial security is compromised daily. And no doubt, many reading this wouldn’t hesitate to recount all the breaches they have been a part of as consumers; merchant breaches in which replacement cards forced you to update your linked accounts, or data compromises where personal information was stolen and identity theft protection was provided, forcing you to consider freezing new credit originations.

The Challenge and Reward of Consolidating Payment Platforms

The majority of retailers operating internationally have multiple payment platforms, designed to suit the local markets in which they operate, and these platforms often differ between sales channels according to research carried out by ACI Worldwide and Retail Week. This reflects not only different consumer expectations and payment preferences, but also the cost of upgrading and consolidating multiple payment systems. The emergence of new payment options, combined with pressure to be compliant with the latest payment standards, only adds to the complexity.

Zelle’s Secret to Successful Immediate Payments Adoption

As Zelle launches its standalone app, it is already very well positioned to be successful in the P2P space. The network dominates access to U.S. bank accounts and is gaining new customers at a speedy pace of 50,000 per day^{[ 1 ]}.

How to Deliver on Customer Experience in a Digital Payments Era

Don’t Break the Bank – Building for the New Payments Ecosystem.

Contactless Turns Ten: The Shift to Contactless Universal Payments is Now Well Established

In September 2007, Barclaycard first introduced contactless payments to the UK. Ten years on, and many Brits would no longer want to live without a contactless card in their wallet. In fact, six out of ten Brits now pay with "touch and go," and according to the UK Cards Association 108 million contactless cards are in circulation in the UK, with volumes of transactions currently reaching £400 million per month.

Vanilla Payments Don't Always Cut the Mustard

Five years ago, there was a clear trend among major brick-and-mortar retailers to bring in their own payments software. Except for very small retailers that used bank-owned stand-alone POS terminals, retailers wanted to own and operate their own systems – usually licensed products from a small number of specialist payments software vendors. This approach gave retailers flexibility, control and cost savings through centralization. Other than the bank-owned terminal approach, there were few viable alternatives.

Cómo los Ponibles están cambiando los pagos en Colombia [How Wearables Are Changing Payments in Colombia]

Available in Spanish and English

Thanks to the payment industry’s ongoing digital transformation and countless innovations adopted by banks, fintechs and retailers, it is now possible to make payments via bracelets, rings, watches, and even jackets—these are called Ponibles in Colombia. You know them as ‘Wearables.’

What Australia’s $639m CNP Fraud Problem Means for Retailers

In my role at ACI Worldwide, my fellow fraud consultants and I constantly share information from all corners of the globe. One recent bit of intelligence that immediately caught my eye, and I shared with colleagues across the world, was the staggering cost of card-not-present (CNP) fraud here in Australia.

CNP fraud accounts for 78% of all payments-related fraud in Australia. And to say it is a challenge for retailers—and the industry as a whole—is a vast understatement. With the astounding growth in eCommerce sales, this is not a problem in decline; it is rising aggressively and shows no signs of abating.

Pairing Payments Innovation with Security Needs in Southeast Asia

Many Asian governments – most notably those of Singapore and Hong Kong – have launched well-received initiatives to encourage collaboration rather than competition between the fintech start-up world and banks. This has enabled traditional banks to tap into the innovative solutions that fintechs offer, while the banks themselves bring to the table considerable experience with data, resilience, reliability and customer protection.

Getting a Gauge on Payment App Season

Dear Mark, this is a 100% true story (and a solid ‘Ranting’ to boot). As you know, I just returned from a lovely and relaxing vacation (or as our European colleagues call it, holiday). And as I got into my car this morning—for the first time in more than a week—I realized the gas tank was near-empty and that my low-tire indicator light was on… and I needed to get my daughter to camp en route to coming into the office.

You’d think this a minor inconvenience, right? Well…