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The Rise of “Invisible Payments” in Latin America [Q&A]
Thursday, November 26, 2020 Federico Vilanova to Omni Commerce, Consumer PaymentsJuan Beck, one of ACI’s regional experts and solution consultants for the LATAM region, recently shared his views on the emerging “invisible payments” trend, and why it is essential for retailers keep up with evolving consumer payment demands across the continent.
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Tomorrow’s Customer Protection Today: Exploring the Future of Financial Fraud in the Pacific
Wednesday, November 25, 2020 Giselle Lindley to Fraud ManagementWhat does the future of financial fraud hold for banks in Australia and New Zealand? We gathered together ACI fraud expert Mark Southby, as well as Ben Young, head of fraud for Westpac, and Tim Dalgleish, head of pre-sales and professional services for BioCatch, to seek an answer to this question.
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Agnosticity: Giving Fuel Merchants the Freedom and Flexibility to Innovate
Tuesday, November 24, 2020 Benny Tadele to Omni CommerceThe absolute minimum that customers demand from their transaction at the fuel stop is a fast, convenient and secure payments experience. But there is also room for fuel merchants to build loyalty and boost upselling by delivering more than just a good price on fuel and a fast payments process.
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Pivoting to the Digital Future: Secure eCommerce in Africa
Thursday, November 19, 2020 Peter Moedlhammer to Secure eCommerceWith digital payment volumes growing throughout the world, payment players in Africa must modernize their platforms to increase revenues, deliver innovative offerings and secure customers. But how can this be done in a continent as large — and as diverse — as Africa?
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Do Merchants Have the Right Tools to Tune Their Engines for the Innovation Race?
Wednesday, November 18, 2020 Debbie Guerra to Consumer Payments2020 has been a year of many, many changes, across nearly all walks of life and business. One beacon of light is that these circumstances have pressed the digital acceleration button, in some cases advancing digital uptake and innovation by years, within a matter of a few months.
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Confronting Disruptive Pressures in Issuing [Customer Q&A]
Tuesday, November 17, 2020 Javier Pino to Consumer PaymentsWe are at the dawn of an industry overhaul. The banking industry is facing disruptive pressures on multiple fronts, but particularly in payments. More competition, increasing regulation, and growing consumer expectations, payment types and channels. Plus, for issuers, there is the additional challenge of remaining relevant and at the center of the customer relationship, which has never been more complex.
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Game-Changing Fraud Detection for South African Financial Institutions
Thursday, November 12, 2020 Damon Madden to Fraud ManagementWith fraud on the rise throughout the world, fraud detection must get faster, stronger and above all, smarter. This challenge is compounded by the fact that digital payment volumes, channels and types are all growing. And while machine learning has proven to be an effective ally in combating fraud, today’s financial institutions must go a step further to protect themselves and their customers.
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The Role of Southeast Asia’s Central Payments Infrastructure in the Emerging Pan-Regional Network
Tuesday, November 10, 2020 Leslie Choo to High Value Real Time Payments, Low Value Real Time PaymentsThe benefits of a real-time, cross-border payments network in Southeast Asia are clear. As the region’s economies continue to grow, a cross-border payments network will facilitate faster cross-border commerce at a lower cost.
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Filling the Gaps: How Higher Ed Institutions Can Put Money Back into Their Budgets
Monday, November 09, 2020 Peter Drew to Bill PayAt a time when budgets at colleges and universities are tighter than a snare drum, where can schools turn to find the funds for their finance and IT departments? Sure, donors and alums may be tempting sources, but one answer to this funding issue is actually quite simple:
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Reading The Signals Right: Why Network Intelligence Is The Future Of Machine Learning For Payments Fraud Prevention
Tuesday, November 03, 2020 Christopher Taine to Fraud ManagementToday’s payments ecosystem is more open and complex than ever. New payment methods and financial products are quick to market, digital personas have become the new consumers and the speed of payments has increased significantly with accelerated digitalization. This means more opportunities for fraudsters. Financial institutions (FIs) must therefore assess risk in real time – and more efficiently than ever – but their heavily invested machine learning (ML) solutions may be challenged with a lack of history from which to learn.
