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How Merchants and Consumers Can Fight Fraud This 2018 Holiday Shopping Season
Thursday, November 15, 2018 Erika Dietrich to Payments Risk ManagementFor International Fraud Awareness Week, I want to bring special focus to the upcoming holiday season around the world. Here in the U.S., the holiday season kicks off with Thanksgiving, which is now only a week away. But as consumers and merchants around the world gear up for peak holiday shopping season, fraudsters are also preparing to triumph.
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The ‘Internet of Things’ is the Game-Changing Next Step for Telcos… But What Are They Missing?
Wednesday, November 14, 2018 Chris Curd to eCommerceAs I travel to meet new telcos and attend an array of trade shows around the globe, one discussion that comes up again and again is how the telco industry can gear up for the world of IoT. And it’s not just a topic that telcos are “a bit” interested in – the sector believes that IoT will drive the fourth industrial revolution, likening it in importance to the discovery of steam power.
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19 for 2019 (Payments Predictions Galore!)
Tuesday, November 13, 2018 Mark A. Ranta to Payments and Industry TrendsCan you believe it! Snowflakes in the Northeast, which means getting the skis tuned up to race down (steep) hills. And speaking of racing, businesses are racing to complete their 2019 plans and put the finishing touches on remaining 2018 campaigns, which I hope are resounding successes. It also means (delicious or disgusting egg nog… #judgementfree), office holiday parties and prognostications galore!
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The Challenge of Catering to the Anything, Anywhere, Anytime Retail Shopper
Tuesday, October 30, 2018 Chris Andrews to eCommerce, Merchant RetailTen years ago, retail eCommerce was a fairly simple provision; most retailers’ websites offered a small range of products with long lead times, local delivery and postal returns. Payments were mostly completed by card in the local currency, and the online customer experience was less than slick.
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A Postcard from Money20/20
Monday, October 29, 2018 Mark A. Ranta to Payments and Industry TrendsGreetings from Las Vegas. By the time this note finds you, I will be back at my desk pouring over my follow-up notes from another crazy, wonderful, insightful and totally exhausting Money20/20. The event itself has grown to become the annual ‘must-attend’ on the financial technology schedule, and this year’s event didn’t disappoint with new attendees, old friends and an agenda that kept you on your feet for 4 days (and nights).
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Preparing for Peak: Tactical Recommendations for Stopping Holiday Season Fraud
Wednesday, October 24, 2018 Christopher Taine to Payments Risk ManagementBusiness might be booming for eCommerce merchants, who see increases in holiday spending climbing steadily upwards each year, but with fraud growing nearly twice as fast as sales, merchants need to have their fraud strategy fine-tuned to ensure that peak retail season is a success. I spoke to Erika Dietrich, ACI’s Leader of Risk Services, to find out how merchants can best prepare their fraud management strategies for the holiday season, ensuring risk strategies are effective – with low friction for genuine customers and high accuracy in detecting fraud.
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Dedicated Followers of Fintech: Why Transaction Banking Never Goes Out of Fashion
Tuesday, October 23, 2018 Lu Zurawski to Transaction BankingTaking part in a panel at a recent corporate treasury conference, I was introduced as a ‘consumer payments expert’ – not an obvious qualification for sharing stage-time with serious corporate liquidity and cash management folk, but as the talk track was on mobile wallets and Open Banking, I had some reasonably safe and relevant content on which to fall back.
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To Regulate Or Not To Regulate – Is That Thy Question?
Monday, October 22, 2018 Mark A. Ranta to Retail PaymentsDebates are healthy, and as someone who spent a little time during my college years dabbling around the edges of the speech and debate team, I can tell you it’s something that I personally relish. A chance to really talk through the pros and cons of an argument and lay out the bare facts… and then be judged based not only on those facts, but on the presentation and power of persuasion—sign me up!
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What Are the Five Payment Items You’re (Most) Looking Forward to at Money20/20?
Friday, October 19, 2018 Dan Ring to Payments and Industry TrendsMark, Money20/20 is a mere few days away… and with many of our lovely colleagues making their way to Sydney for Sibos, you and I are heading out west for another thought-provoking and fun-filled week at what I believe is the world’s largest payments event, Money2018… err… Money2020.
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Three Flavors of Payments Innovation
Thursday, October 18, 2018 Mark A. Ranta to Payments and Industry TrendsLet’s talk innovation! But first, what do we really mean when we say “innovation” anyway? As we all know, innovation can take many forms, but in my view, there are three main varieties – and these are evident in the world of payments and financial services.
