Healthcare Providers

Modern Patient Financial Engagement

Exceed patient expectations through more accurate billing estimates, simplified billing, virtual financial counseling, personalized payment plans and more.

Manage the Complete Healthcare Ecosystem

Proactively engage patients from start to finish to enable more accurate price estimates, reduce operational costs and raise collection up to 27%. When patients know what to expect, they are happier and more likely to pay.

Integrate claims, statements, premiums and patient payments across payer, provider and consumer channels

Accelerate cash flow and increase collections using predictive analytics and machine learning

Provide the any-to-any payment options your patients prefer

Set new goals and identify diminishing returns with clear stats and reporting insights

CUSTOMIZE A SOLUTION FOR YOUR PATIENTS’ NEEDS

A woman pays wirelessly with her chip card while a cashier holds out the card reader so she can finish her transaction.

Reduce Costs

Automate billing and provide virtual patient financial counseling

Lower Overhead

Consolidate systems into a single communications and payment platform

Enhance Engagement

Set appointment reminders and provide more accurate price estimates

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Increase Patient Connection with Clear Communications

Healthcare providers must work to engage patients from pre-service to post-service with better messaging tactics, simplified billing and preferred payment methods. Make smarter use of patient data to proactively address and overcome communication breakdowns.

  • Reduce costs with virtual patient financial consulting and automated billing and payment options
  • Provide personalized payment plans and easy to understand bills to collect more
  • Keep the collection process moving with intelligent reminders
Today’s consumer expects a modern billing and payment experience. Not only for every day shopping, but for healthcare too. Consumers have more control than ever thanks to high deductible health plans. ACI Worldwide helps health plans and providers implement payment and billing solutions to meet this transformative new opportunity. Get a 360 degree of the entire healthcare ecosystem, claims, statements, premiums and even patient payments integrated across payer, provider and consumer channels. This all comes with PCI and HIPAA compliance built in. With ACI payers can simplify the billing and payment process while improving member satisfaction and retention with easy to understand statements and balances and any to any payment options members prefer. For providers, ACI can accelerate cash flow and increase collections with new patient financial engagement using predictive analytics and machine learning. This can improve patient satisfaction which has a positive impact on CMS rankings. ACI is the payments leader for over 40 years offering a cloud solution to manage a complete healthcare payment ecosystem increasing satisfaction 25%, collect more revenue including 25% more billing and 40% more self-pay after insurance. Provide the digital payment experience consumers expect. This is a transformational opportunity to meet healthcare consumerism. See healthcare billing and payment in a whole new way, visit www.aciworldwide.com/healthcare

Keep Patient Data Safe

Protect your business, patient card data and your reputation with PCI-compliant P2PE validation to cut high PCI compliance costs.

  • Ease the burden of compliance with encrypted HIPAA data and transactions
  • Customize employee access levels to pinpoint inappropriate activity
  • Shield your practice from vulnerabilities by featuring the same security measures trusted by 21 of the top 25 banks
  • Defend data during on-the-spot credit and debit card payments
A person hands over their insurance card to a healthcare professional.

Working with ACI

Dedicated to Your Success

ACI Worldwide offers a host of services to ensure you get the most from your solution. Our dedicated, expert teams are designed to help speed your implementation, get the latest product news and updates and provide 24×7 technical support.

Peace of Mind

Gain fast, reliable answers based upon deep knowledge of your solutions.

Flexibility

Choose the right level of support for your organization’s needs.

Comprehensive Support

Benefit from an always-on help desk and proactive account team.

Peer Learning

Collaborate, network and share ideas with fellow customers and ACI advisors with ACI’s User Group program.