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Collect Up to 27% More 

Accelerate Your Revenue Cycle

Healthcare providers face the challenge of accelerating cash flow by determining what combination of channels, offers and message tone is best to engage a patient to get them to pay.

Use Innovative Technology

Reach new frontiers in patient financial engagement with machine learning and predictive analytics. These revenue cycle tools evaluate your patient data to determine how much patients can pay and how best to engage them.

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Patient Financial Engagement for Healthcare Providers

ACI’s Patient Financial Engagement software accelerates cash flow by assigning patients to different treatment groups to determine what combination of offers, channels and tone is best to engage a patient and get them to pay.

Healthcare providers can offer a 360-degree patient experience in multiple channels, including text, email, mobile browser, web, eVoice and live calling communications.


Right Time, Right Payment Options

Patient payment engagement


Three of the Top Five U.S. Healthcare Companies are Powered by ACI  

ACI powers electronic payments for more than 5,100 organizations around the world executing $14 trillion each day in payments and securities. You can benefit from best practices ACI learned in serving premier clients in other industries like MasterCard, Domino’s and Wendy’s.

  1. UP Bill Payment Solution – a billing and payment solution to collect more for hospital systems and physician networks.
  2. Electronic Bill Presentment and Payment Services – delivers one solution for every billing and payment need across all payment channels.
  3. Virtual Collection Agent – reduce the cost of patient financial counseling with an intelligent website that emulates the interactions of your best patient financial counselors.
  4. Mobile Browser Bill Pay – offer a full mobile payments experience from notification to eBilling to payment.

Lower costs by 15%

ACI clients save an average of 15% on payment processing due to ACI’s expertise and HIPAA and PCI compliant operations. A new lower cost way to pay is launching in the United States, a real-time payments network. This is the first new payment network to launch in the past 40 years. What are you doing to prepare?

Related

Improve Patient Experience with a Single Partner From Start to Finish

Improve the patient financial experience before, during and after appointments with primary care physicians, specialists and hospitals across every interaction. No matter when patients pay or how they want to pay (credit card, ACH, check, cash or real-time), use a single partner.


Download 'How Americans Pay Bills' report.

Enabling Digital Payments in the U.S. Healthcare Market

This report examines the cases for healthcare providers to create a “retail-like” billing and payment experience prior to rendering services, at the point of service and post-service.



Download the Full Report